Who is Crossover?
Crossover connects talent from around the globe with companies who are looking to hire only the best. We have more than 1850+ people from 98 different countries working full time (40 hrs/wk) for our clients and we are growing quickly as we have more customer demand than we can find good people.
We are also a mission-driven company. In other words, we believe in providing people with high-paying, long-term jobs/careers. We are not a marketplace in which companies are trying to hire someone at bottom basement rates for temporary work.
Finding reliable, fairly compensated freelance or contract work can be a challenge. And sifting through sites filled with short-term gigs listed at rock-bottom rates is discouraging.
You’re worth more than that. At Crossover, we understand that you’re looking for long-term contracts and competitive compensation. And that’s just what we offer to candidates who have the skills and experience to stand out and the willingness to complete our rigorous evaluation process.
All of our jobs are location-independent, intended to be multi-year in duration, and offer high rates by U.S. standards. We match talented people with great companies for long-term, remote working relationships that are a win-win for everyone.
Only the Best of the Best
Talent isn’t determined by geography, and your career path shouldn’t be either. That’s why we look worldwide for candidates who have the skills, determination, and drive to work with some of the best businesses out there. We match our Fortune 1000 clients with only the most highly qualified talent.
Is that you? Our application process is rigorous, but if you take the time to go through the qualification steps and prove your skills, your chances of being hired increase dramatically. Why? Instead of being one of hundreds or even thousands of candidates as you would in a traditional application process, you’ll be one of five qualified applicants after passing the evaluation — and the company looking to hire is likely to select all five of you as a team.
So if you’re the best of the best and are willing to demonstrate your skills, we want you to join our global talent network. You’ll be in good company.
What Types of Jobs Crossover Has to Offer?
Crossover offers a wide range of technical roles and a handful of Marketing, Sales, Finance, Management and Operation Roles. The technical roles cover a wide range of categories: Backend, Frontend, DevOps, Mobile, Full Stack, Support etc. Here are a few examples of our current 100% remote job openings:Java Chief Architect, Cloud Infrastructure Architect, Java Software Engineer , QA Engineer, Ruby on Rails Senior Architect, Network/System Engineer with Ruby, Account Manager.
How Can You Apply For a Job at Crossover?
The businesses we represent are willing to offer top rates for top talent, but often receive thousands of resumes for any given role. We’ve created a qualification process that helps us find the very best candidates for each position. Are you up for the challenge?
It won’t be easy — the process narrows down the pool of applicants to the top 1% of candidates — but if you make the cut, you’re very likely to receive an offer.
These are the steps you’ll go through as part of the qualification process:
The whole process generally lasts from one to three weeks. We understand that it’s a lot to ask for you to take time out of your schedule to go through this process, and we respect your time. By asking you to invest time in us, we will return the favor and invest in you with opportunities for skills development and career advancement.
The biggest benefit of the Crossover testing and hiring process is that you can do it on your own schedule. No more missing work to run to an interview; you can complete each step of the process from home, when you have availability. We’re used to working with candidates all over the world in various timezones, so we’ll do our best to schedule interviews at a convenient time.
Aurea is looking for an experienced SaaS Operations Engineer to join our Managed Services Delivery team. Our ideal candidate is a highly motivated, goal-oriented, team-focused engineer with a passion for supporting customer facing services, processes, systems and infrastructure. This position will work to assure the overall availability and performance of production services against availability and quality SLAs. They will respond to alerts or events that impair or degrade service or could cause outages that impact availability. They will identify root causes, single points of failure, and eliminate them through remediation and execution.
The SaaS Engineer is responsible for providing seasoned and experienced support to both internal and external clients for resolving incidents and service requests. They will adhere to internal processes for incident and service request resolution, and change management through proper execution and documentation. This position is 100% remote.
Analyze processing issues and data anomalies and identifying solutions.
Perform triage, cause and remediation for incidents.
Resolve trouble tickets escalated to Operations.
Recognize and act on opportunities for service improvements.
Follow documented process recovery and service restoration processes.
Participate in off-hours coverage via escalation of priority incidents (choosing shifts that overlap with the time period of 6am-6pm Central Standard Time).
Fulfill various tasks/processes in support of business and operational units.
Research and resolve problems or inquiries in a timely manner.
Compose and produce reports, support documents and related material.
Maintain operations documentation in knowledge management database.
Respond to inquiries and troubleshoot issues related to application data or file delivery contents that require extensive use of SQL and Linux command line interaction.
Work with product and vendor support technical teams as needed to resolve production issues, troubleshoot symptoms, and conduct root cause analysis with remediation plans or solutions.
Install, configure and tune application services and middleware as needed.
Required Experience and Education:
Bachelor’s degree in Computer Science, MIS, or related fields.
At least 1 year WebLogic, Tomcat or similar Web App Server administration experience. This includes but not limited to: installation, configuration, tuning, deployments, and monitoring.
2+ years’ experience in systems administration support of n-tier web-enabled service application environments and technologies.
Experienced with managing applications in Linux environments (CLI, sys admin familiarity).
Familiarity and experience with Linux shell scripting and commands.
Familiarity and experience with Shell (bash/PowerShell) and Perl scripting.
Competent with file transfer and encryption protocols (FTP/SFTP/SSH/SCP, GPG/PGP).
Experience with working in teams that deliver highly available services.
Experience in monitoring and automation of system administration / operational tasks.
Experience with issue tracking systems and escalation procedures.
Flexible and willing to work in a dynamic environment with new challenges and evolving priorities on a weekly basis.
Ability to prioritize and manage multiple tasks concurrently.
Minimum of 3+ years of IT Operations role or client/customer support experience.
Familiar with Oracle/MS SQL databases and SQL in general.
Professionalism at all times, especially when resolving customer challenges.
Proficient with MS Office (Word, Excel, PowerPoint).
Effective time-management skills.
High levels of organization.
Excellent communication abilities.
Experience with configuring and maintaining virtual servers.
Experience with application performance assessment and improvement.
Experience with AWS cost optimization and service management.
Experience with distributed team leadership.
This role may be a great fit if you have:
Functional Knowledge: Good understanding of procedures and concepts within own discipline and a basic knowledge of these elements in other disciplines.
Business Expertise: Basic understanding of how own area integrates within the sub-function.
Leadership: Provides on-the-job training/support to new team members.
Problem Solving: Uses judgment based on the analysis of information.
Nature of Impact: Direct impact by ensuring the quality of the task/services/information provided by self and others.
Area of Impact: Primarily on own team.
Interpersonal Skills: Information exchange requiring tact and diplomacy is a significant feature of the job.
Total compensation is $15/hour, which works out to $30,000 for a full time 40 hour work week.
To qualify, please provide a resume/CV demonstrating the required experience and skills. From there, to help us find the top 1% of talent, there will be a series of interviews and online skills examinations.
We realize these are challenging and can require a decent amount of time - so we thank you in advance for your efforts. Please note that you will not be paid for these interviews or skills tests but we hope you will complete them to help us truly evaluate your talent versus your peers.
Are you up for the challenge?