Crossover connects talent from around the world with companies who are looking to hire only the best. We have more than 1850+ people from 98 different countries working full time (40 hrs / wk) for our customers and we are growing quickly.
We are also a mission-driven company. In other words, we believe in providing high-paying people , long-term jobs / careers . We are not a marketplace in which we are looking for someone at the bottom rate for temporary work.
Finding reliable, fairly compensated freelance or contract work can be a challenge. And sifting through sites with rock-bottom rates is discouraging.
You're worth more than that. At Crossover , we understand that you're looking for long-term contracts and competitive compensation . And that's just what we have to offer, and we are looking for a more comprehensive and more flexible approach.
All of our jobs are rental-independent, designed to be multi-year in duration, and offer high rates by US standards . We match talented people with great companies for long-term , remote working relationships that are a win-win for everyone.
Poste :
We're running an Online Hiring Tournament this Saturday to hire SVPs of Professional Services (USD $400K/yr).
This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager. This is a 100% remote, full-time role.
As an SVP of Professional services you will:
Lead and set the direction for the Professional Services organization of up to 5-10 VPs of Services and up to 500 total Individual contributors
Be responsible for the overall delivery of solutions to clients. This includes directing and managing the integration teams which includes Project Managers, Solutions Architects, Business Analysts and Implementation Consultants
Meet and exceed all P&L targets quarterly and annually, with a total portfolio up to $50M
Lead client implementation service delivery providing management and oversight of implementation projects and staffing, including project assignments, capacity planning and project profitability
Maintain complete control on project schedule, facilitate timely decisions to maintain budget, and identify project risks early to provide timely recommendations
Set and manage client expectations by designing project work plans to meet changing needs and requirements
Seek opportunities to increase customer satisfaction and deepen client relationships
Build trusted advisor relationships with the ultimate budget holders
Establish yourself as the face of the business with our customers, driving their confidence to build and deploy an outstanding team of consultants to deliver results
Continually assess the extent to which each customer is realizing the full potential of their engagement with our software and services, working with them to increase value over time
Profil recherché :
Candidate Requirements:
Master degree or equivalent
Minimum 20 years of work experience in telecommunications or enterprise software companies
At least 10 years of proven management experience, in a professional services leadership role, managing multiple teams and technologies
Experience managing technical engagements from concept to delivery
Extensive experience managing a team of 250-500 people
Seasoned consulting experience in the telecommunications industry to be able to provide business, techno-functional, implementation and strategic consulting advice
Skilled at understanding core concepts that enables to have meaningful technical discussions with Software Engineers, SaaS Ops, Technical Customer Support teams, and Project Managers
Experience in managing multiple, $30M-$50M, complex installations across more than a single product
Able to credibly discuss in English long-term strategies with F500 CxO-level management
Strong operational, project management, consulting technology and process improvement skills
Strong communication/presentation and negotiation skills
We recommend that you attend the tournament instead of applying online, as our tournament process will be much faster.
Join our community of remote professionals!
Adresse de notre siège :
Global/ Remote Work
Traits de personnalité souhaités :
Besoin d'autonomie
Ambition
Implication au travail
Recherche de nouveauté
Besoin de réflexion
4K
Matching global
FineTunePro
COMPÉTENCES
Kapacity Revealer
PERSONNALITÉ
Feel Good
CULTURE
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