Cette offre d’emploi n’est plus d’actualité.

Senior Vice President of Professional Services - Casablanca, Rabat, Fez

Télécoms / Réseaux - Multimédia / Internet - Secteur Informatique

  • De 10 à 20 ans
  • 5 poste(s) sur Tout le Maroc - Maroc
  • Bac +4

Besoin d'autonomie Ambition Implication au travail Recherche de nouveauté Besoin de réflexion

  • CDI
  • Télétravail : Non renseigné
  • Poste avec Management
Publiée il y a 2060 jours sur ReKrute.com - Postulez avant le 07/10/2018

Entreprise :

Who is Crossover? 

Crossover connects talent from around the world with companies who are looking to hire only the best. We have more than 1850+ people from 98 different countries working full time (40 hrs / wk) for our customers and we are growing quickly.

We are also a mission-driven company. In other words, we believe in providing high-paying people , long-term jobs / careers . We are not a marketplace in which we are looking for someone at the bottom rate for temporary work.

Finding reliable, fairly compensated freelance or contract work can be a challenge. And sifting through sites with rock-bottom rates is discouraging.

You're worth more than that. At Crossover , we understand that you're looking for long-term contracts and competitive compensation . And that's just what we have to offer, and we are looking for a more comprehensive and more flexible approach.

All of our jobs are rental-independent, designed to be multi-year in duration, and offer high rates by US standards . We match talented people with great companies for long-term , remote working relationships that are a win-win for everyone.

Poste :

We're running an Online Hiring Tournament this Saturday to hire SVPs of Professional Services (USD $400K/yr).

This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring managerThis is a 100% remote, full-time role.

 

As an SVP of Professional services you will:

  • Lead and set the direction for the Professional Services organization of up to 5-10 VPs of Services and up to 500 total Individual contributors
  • Be responsible for the overall delivery of solutions to clients. This includes directing and managing the integration teams which includes Project Managers, Solutions Architects, Business Analysts and Implementation Consultants
  • Meet and exceed all P&L targets quarterly and annually, with a total portfolio up to $50M
  • Lead client implementation service delivery providing management and oversight of implementation projects and staffing, including project assignments, capacity planning and project profitability
  • Maintain complete control on project schedule, facilitate timely decisions to maintain budget, and identify project risks early to provide timely recommendations
  • Set and manage client expectations by designing project work plans to meet changing needs and requirements 
  • Seek opportunities to increase customer satisfaction and deepen client relationships
  • Build trusted advisor relationships with the ultimate budget holders
  • Establish yourself as the face of the business with our customers, driving their confidence to build and deploy an outstanding team of consultants to deliver results
  • Continually assess the extent to which each customer is realizing the full potential of their engagement with our software and services, working with them to increase value over time

Profil recherché :

Candidate Requirements:

  • Master degree or equivalent
  • Minimum 20 years of work experience in telecommunications or enterprise software companies
  • At least 10 years of proven management experience, in a professional services leadership role, managing multiple teams and technologies
  • Experience managing technical engagements from concept to delivery
  • Extensive experience managing a team of 250-500 people
  • Seasoned consulting experience in the telecommunications industry to be able to provide business, techno-functional, implementation and strategic consulting advice
  • Skilled at understanding core concepts that enables to have meaningful technical discussions with Software Engineers, SaaS Ops, Technical Customer Support teams, and Project Managers
  • Experience in managing multiple, $30M-$50M, complex installations across more than a single product
  • Able to credibly discuss in English long-term strategies with F500 CxO-level management
  • Strong operational, project management, consulting technology and process improvement skills
  • Strong communication/presentation and negotiation skills

 

We recommend that you attend the tournament instead of applying online, as our tournament process will be much faster.

 

Join our community of remote professionals!

Adresse de notre siège :

Global/ Remote Work

Traits de personnalité souhaités :

Besoin d'autonomie Ambition Implication au travail Recherche de nouveauté Besoin de réflexion

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