Emploi Résolution Call - Maroc

  • Sales Manager - Intermediates chemicals H/F | Casablanca (Maroc)

    1
    technical & professional knowledge: • deep knowledge of product portfolio and possible applications • support customers commercially & technically
    Manpower Agences: Présent depuis 1997 au Maroc, Manpower Group est un acteur international incontournable de l’emploi et de l’insertion sociale...
    Operational Tasks : Sales • Develop lasting technical & commercial customer relationships to identify business trends in and beyond the customer...
    Publication : du 11/05/2021 au 11/07/2021
  • Agents de réservation Francophones pour une chaîne Hôtelière | Rabat (Maroc)

    18
    • une très bonne maitrise du français à l'oral et à l’écrit • un niveau d'études minimum de bac+2 en tourisme, commerce, gestion, management ou équivalent • une expérience préalable dans le secteur du tourisme/hôtellerie serait fortement souhaitable • un esprit commercial allié à une forte capacité de suggestion • un minimum de 6 mois d’expérience comme agent de réservation au sein d'un environnement call center serait souhaitable • des compétences avérées en communication interpersonnelle. • une attitude orientée client (sourire, courtoisie, empathie, savoir écouter jusqu'au bout sans couper la parole au client).  
    Sitel Group est leader mondial des services intégrés au cœur de l’Expérience Client. Nous sommes présents dans 25...
    Notre multinationale recrute des chargé(e)s de clientèle en réception d'appel pour une grande chaîne hôtelière...
    Publication : du 06/05/2021 au 13/06/2021 | Postes proposés: 20
  • English-Speaking Customer Advisers | Casablanca (Maroc)

    1
    - fluency in english in formal speaking and writing - demonstrate experience of customer service in a call center environment, preferably in a project very focused on customer satisfaction - a mastery of customer relationship management techniques (crm) - relational ease - lots of calm and self-control - know how to demonstrate a high level of empathy and understanding of the discourse and the need of the interlocutor.
    Sitel: Le Leader mondial des services intégrés au cœur de l’Expérience Client. Présent dans 25 pays, ses 75 000...
    As a Customer Care Agent on behalf of a leading company in the automotive sector, you will have to answer calls and emails with the main objective of...
    Publication : du 04/05/2021 au 04/07/2021 | Postes proposés: 36
  • English-speaking Team Managers | Rabat (Maroc)

    1
    • a diploma in the following fields: commerce, marketing, communication...etc. • having at least two years seniority as a team manager in the call centers industry • excellent english verbal and written communication skills • charisma, integrity, challenge spirit, leadership, communication and management skills are all necessary qualities that can guarantee a successful path
    Sitel Group est leader mondial des services intégrés au cœur de l’Expérience Client. Nous sommes présents dans 25...
    • Provides clear direction and guidance to ensure consistent achievement of key performance metrics • Evidence of effective interpersonal,...
    Publication : du 04/05/2021 au 12/06/2021 | Postes proposés: 2
  • Bilingual Team Manager (ENG/FR) | Rabat (Maroc)

    2
    - a degree in the following fields : commerce, marketing, communication...etc. - at least two years of seniority as a team leader in the call centre sector - excellent oral and written communication skills in english and french. - charisma, integrity, a spirit of challenge, leadership, communication and management skills are all necessary qualities that can guarantee a successful career.
    Sitel Group est leader mondial des services intégrés au cœur de l’Expérience Client. Nous sommes présents dans 25...
    • Provides clear direction and guidance to ensure consistent achievement of key performance metrics • Evidence of effective interpersonal,...
    Publication : du 04/05/2021 au 12/06/2021 | Postes proposés: 2
  • Communications Specialist | Benguerir (Maroc)

    1
    • a bachelor's degree in communications, journalism, or related field. • 3-4 years’ experience as a communications specialist or in a similar role is required. • proficient command of english, french, and arabic is required. • exceptional writing skills and the ability to create engaging and accurate content. • strong computer skills with proficiency in microsoft office, desktop publishing software (adobe indesign/photoshop/illustrator), content management systems, and social media platforms. • experience working with a wordpress website platform. • working knowledge of video-editing software is an asset • understand the best practices of communications and main social media channels including twitter, facebook, instagram, linkedin, etc. • ability to think strategically and identify ways to improve our communication efforts. • must be a resourceful and creative thinker, and should be able to take initiative even when given minimal direction. • a strong communicator who works well independently and with a team. • good skill-sets related to time management and organization, problem solving, and decision-making. must have the ability to effectively prioritize projects and manage multiple projects simultaneously.
    Université Mohammed VI Polytechnique: The African Plant Nutrition Institute (APNI) is seeking a Communications Specialist to be based at the APNI Headquarters in Benguérir,...
    Responsibilities :  The Communications Specialist will support the creation and implementation of our internal and external communication...
    Publication : du 30/04/2021 au 30/06/2021
  • English language instructor for very young learners | Benguerir (Maroc)

    competencies •    a bachelor's degree or equivalent (minimum) •    experience teaching very young learners. •    pedagogically innovative and artistically creative •    strong organizational abilities •    having a sense of responsibility  •    ability to maintain high level of confidentiality. •    experience with microsoft office and computer facilities •    excellent interpersonal skills •    great attention to detail •    communicates professionally, orally and in writing, with the language lab team and learners’ parents. •    works efficiently under very tight deadlines
    Université Mohammed VI Polytechnique:Mohammed VI Polytechnic University is an institution dedicated to research and innovation in Africa and aims to position itself among world-renowned...
    Header: Job Title: Language Instructor for Very Young Learners Job description: •    Planning, preparing, and delivering lessons to learners aged 5 to 17. •  ...
    Publication : du 29/04/2021 au 29/06/2021 | Postes proposés: 1
  • English language instructor for very young learners 1 | Benguerir (Maroc)

    competencies •    a bachelor's degree or equivalent (minimum) •    experience teaching very young learners. •    pedagogically innovative and artistically creative •    strong organizational abilities •    having a sense of responsibility  •    ability to maintain high level of confidentiality. •    experience with microsoft office and computer facilities •    excellent interpersonal skills •    great attention to detail •    communicates professionally, orally and in writing, with the language lab team and learners’ parents. •    works efficiently under very tight deadlines
    Université Mohammed VI Polytechnique:Mohammed VI Polytechnic University is an institution dedicated to research and innovation in Africa and aims to position itself among world-renowned...
    Header: Job Title: Language Instructor for Very Young Learners) Job description: •    Planning, preparing, and delivering lessons to learners aged 5 to 17. •  ...
    Publication : du 29/04/2021 au 29/06/2021 | Postes proposés: 1
  • English language instructor for very young learners 2 | BengUERIR (Maroc)

               competencies •    a bachelor's degree or equivalent (minimum) •    experience teaching very young learners. •    pedagogically innovative and artistically creative •    strong organizational abilities •    having a sense of responsibility  •    ability to maintain high level of confidentiality. •    experience with microsoft office and computer facilities •    excellent interpersonal skills •    great attention to detail •    communicates professionally, orally and in writing, with the language lab team and learners’ parents. •    works efficiently under very tight deadlines
    Université Mohammed VI Polytechnique:Mohammed VI Polytechnic University is an institution dedicated to research and innovation in Africa and aims to position itself among world-renowned...
    Header: Job Title: Language Instructor for Very Young Learners) Job description: •    Planning, preparing, and delivering lessons to learners aged 5 to 17. •  ...
    Publication : du 29/04/2021 au 29/06/2021 | Postes proposés: 1
  • Responsable Exploitation Système & virtualisation | Casablanca (Maroc)

    savoir:• connaître l’administration des systèmes d’information• connaître l’environnement avayasavoir faire:• maîtriser les systèmes unix, lunix et microsoft windows server 2003/2008/2012...• maîtriser les systèmes de sauvegarde : veritas backupexec de symantec, ms backup, veeam backupet replication...• maîtriser les technologies du filtrage web : squid, microsoft isa server et quid guard...• maîtriser le système de virtualisation : vmware esxi, hyper-v, xenserver...• maîtriser les messageries électroniques : qmail, postfix, exim...• maîtriser l’anti-virus server : mcafee epo orchestrator, kaspersky, trend micro...• maîtriser l’acronis, norton ghost, clonezilla, wds et des réseaux solarwinds, wireshark et nagios ...• maîtriser les systèmes de surveillance et de gestion de parcs: nagio, cacti, ocsinventory ...• maîtriser de l’administration des serveurs : tcp/ ip, ftp(s), http(s), mmc, dns, dhcp, wins, ldap(ap, open ldap), ssl, vpn, smtp and snmp...• maîtriser le scripting systèmes d’enregistrement des appels (centre d’appel) avec solution niceperform, orka call recording ...• gestion de projet• compétence rédactionnelle• anglais professionnelsavoir être:• leadership• appétences pour la résolution de problèmes• gestion du stress• rigueur• sens de l'organisation
    Intelcia ITS:Acteur global de l’outsourcing, Intelcia conjugue depuis 20 ans talents, technologies etprocessus pour offrir un service sur-mesure et des compétences aux...
    Le Responsable Systèmes et Virtualisation assure la fiabilité et la pérennité des plateformes Systèmes et Virtualisation pour un fonctionnement optimal. Il...
    Publication : du 27/04/2021 au 27/06/2021 | Postes proposés: 1