Emploi bilingual customer service agents - Maroc

  • Cnexia

    bilingual customer service representative - FES | Fès (Maroc)

    • a former experience in a customer service in the call center’s field would be a significant plus.
    Rejoignez Cnexia et faites le choix de faire partie d’un projet qui valorise l’innovation, promeut le développement continu des compétences et donne l’opportunité aux personnes créatives et ambitieuses du domaine...
    As a Bilingual Advisor, you will be responsible for : - Analyze customer needs, propose new products, develop effective sales pitches). - Excellent interpersonal skills and the ability to listen to customers and respond appropriately to their needs; -...
    Publication : du 28/11/2023 au 28/01/2024 | Postes proposés: 1
  • Cnexia

    The leading north american telecom company is hiring bilingual customer service agents - rabat | Rabat (Maroc)

    • a minimum level of college degree (bac+2) in communication, salesforce, literature, computer science • a former experience in a customer service in the call center’s field would be a significant plus. • a good flexibility to work variable schedules, 44 hours per week. • a 24/7 availability to adapt to canadian schedules and time zone. • availability to work on site and at home. • a c1 level in both english and french • being familiar with computer handling as a main work tool • availability, courtesy associated to a high level of resistance to failure. • analytical and multi-tasking capability • you are a very empathic and highly influential person.  
    Join Cnexia and choose to be part of a project that values innovation, promotes continuous skills development and gives creative and ambitious people in the high-tech field the opportunity to achieve their professional goals. Proud of our status as the...
    After a certifying quality training, your main missions will be: • Increase and maintain Client satisfaction and loyalty. • Answering incoming calls and solving multiple issues • Provide customer guidance and deal with complains. •...
    Publication : du 28/11/2023 au 28/01/2024 | Postes proposés: 15
  • Webhelp Maroc

    agents de Voyage Franco-Anglophones | Marrakech (Maroc)

    3
    avoir le goût du service
    Webhelp est leader européen de l’externalisation de la relation client. Fort de ses 100 000 collaborateurs, Webhelp accompagne plus de 1300 clients mondiaux de premier plan dans plus de 55 pays répartis sur plus...
    En tant que Agent de voyage, votre mission principale consiste à : Accompagner les clients à chaque étape de leur voyage (réservation de vol, de train, d'hôtel, de location de voiture, modification des tarifs ou...
    Publication : du 22/11/2023 au 02/01/2024 | Postes proposés: 10
  • Cnexia

    bilingual customer service agents | Fès (Maroc)

    1
    • a minimum level of college degree (bac+2) in communication, salesforce, literature, computer science. • a former experience in a customer service in the call center’s field would be a significant plus. • a good flexibility to work variable schedules, 44 hours per week. • a 24/7 availability to adapt to canadian schedules and time zone. • availability to work on site and at home. • a c1 level in both english and french. • being familiar with computer handling as a main work tool. • availability, courtesy associated to a high level of resistance to failure. • analytical and multi-tasking capability.  
    Join Cnexia and choose to be part of a project that values innovation, promotes continuous skills development and gives creative and ambitious people in the high-tech field the opportunity to achieve their professional goals. Proud of our status as the...
    If you’re ready to take this challenge, we’re inviting you to be part of a community that values bold ideas and gives you multiple career growth opportunities in a world class multi-cultural environment! Being part of Cnexia is not only an...
    Publication : du 15/11/2023 au 23/12/2023 | Postes proposés: 20
  • Foundever (ex Sitel Group)

    bilingual Team Manager (english and french) for one of a largest logistics companies | Casablanca (Maroc)

    1
    Sitel Group devient officiellement Foundever™. Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe...
    Management and administration of the activity: -Monitor Key Performance Indicators. -Plan, organize and manage his/her team activity. -Determine individual goals of his/her team members. -Preserve and develop his/her level of knowledge on his/her...
    Publication : du 28/10/2023 au 28/12/2023
  • Foundever (ex Sitel Group)

    bilingual customer advisor (english and french) for one of the largest logistics companies | Casablanca (Maroc)

    2
    - a very good command of french (c1/advanced) and english (c1/advanced), both written and spoken - a high level of interpersonal communication skills - mastery of customer relationship management (crm) techniques - good interpersonal skills - ability to demonstrate a high level of empathy and understanding of the interlocutor's speech and needs - a customer-oriented attitude (smile, courtesy, empathy, active listening).
    Sitel Group devient officiellement Foundever™. Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe...
    You have a perfect command of the French and English languages? Are you also comfortable working at night? As a Customer Care Agent, you will have to answer calls with the main objective of providing excellent service in all situations (questions,...
    Publication : du 27/10/2023 au 27/12/2023
  • Foundever (ex Sitel Group)

    bilingual French-English Advisor - Luxurious Coffee Brand | FES (Maroc)

    a very good command of french (c1/advanced) and english (c1/advanced), both written and spoken a high level of interpersonal communication skills mastery of customer relationship management (crm) techniques good interpersonal skills ability to demonstrate a high level of empathy and understanding of the interlocutor's speech and needs a customer-oriented attitude (smile, courtesy, empathy, active listening). like all the positions in our company, this position is open to people with reduced mobility
    Sitel Group devient officiellement Foundever™. Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe...
    You have a perfect command of the French and English languages? Are you also comfortable working at night? As a Customer Care Agent, you will have to answer calls and emails with the main objective of providing excellent service in all situations...
    Publication : du 17/10/2023 au 17/12/2023
  • OFPPT

    Chargé de Projet en Communication Institutionnelle H/F | Casablanca (Maroc)

    2
    être âgé de moins de 45 ans à la date de la prise de service ;
    L'OFPPT est le premier opérateur public marocain de formation. Nous recherchons aujourd'hui nos talents de demain pour accompagner nos projets de croissance. Nous vous offrons à ce titre un plan de carrière évolutif sur...
    Le Chargé de projet en communication institutionnelle a pour mission d’assurer la mise en place, la coordination, le pilotage et la réalisation des actions de communication institutionnelle : Proposer, planifier et mettre en...
    Publication : du 16/10/2023 au 16/12/2023 | Postes proposés: 1
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