Emploi bilingual fren customer service representative - Maroc

  • bilingual customer advisor (french/English) Speakers for a well-known and leading international bank - Casablanca | Casablanca (Maroc)

    a very good command of french (c1/advanced) and english (c1/advanced), both written and spoken a high level of interpersonal communication skills mastery of customer relationship management (crm) techniques good interpersonal skills ability to demonstrate a high level of empathy and understanding of the interlocutor's speech and needs a customer-oriented attitude (smile, courtesy, empathy, active listening)
    Sitel Group devient officiellement Foundever™. Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe...
    Your mission will consist in : Ensure a good management of the various customer transactions Embody, promote and enhance the image, products and services of the brand. Know, master and communicate the procedures, the specific details of the different...
    Publication : du 18/04/2024 au 29/05/2024 | Postes proposés: 15
  • bilingual technical Support Agents (FR/EN)- Inbound Calls - Rabat | Rabat (Maroc)

    1
    · diploma in network development, it or a similar speciality · good knowledge of the internet and various software. · experience working in a call center or customer service role (preference for people who have held past tech support roles). · outstanding spoken and written english and french as required skills. · collaborative spirit and thrive in working on a tech support floor. · passionate about being an advocate for the customer and willing to go the extra mile.  
    Join Cnexia and choose to be part of a project that values innovation, promotes continuous skills development and gives creative, ambitious people in the high-tech field the opportunity to achieve their professional goals. Proud of our status as the...
    The main responsibility of the Technical Support Agent is to give the customer all the support necessary to solve problems related to their Internet access, TV services. You will act as the first support to the client and makes sure to offer a privileged...
    Publication : du 11/04/2024 au 28/05/2024
  • Security service Delivery Officer - Finance | Rabat (Maroc)

    2
    great customer service expertise
    Référencée au sein de nombreux grands comptes en tant que fournisseur de prestation IT,  Excel Management Conseil est une société de services en informatique existante depuis plus de 10 ans. Riche d’une...
    Accurate and timely updating and reporting of volumes and costs to the central finance teams based on volumes extracted by product managers:   Maintain accurate cost control and update control files (business cases) Assist with the...
    Publication : du 09/04/2024 au 09/06/2024 | Postes proposés: 1
  • bilingual customer service representatives (Fr/En) | Rabat (Maroc)

    1
    • fluently bilingual (english and french) with excellent oral and written communication skills; • excellent interpersonal skills : you enjoy interacting with people and listening to find solutions to their requests; • ability to multi-task and meet pre-established objectives; • excellent organizational skills and sense of priorities; • availability to work full time according to the following schedule:
    Join Cnexia and choose to be part of a project that values innovation, promotes continuous skills development and gives creative, ambitious people in the high-tech field the opportunity to achieve their professional goals. Proud of our status as the...
    • Provide personalized service and assistance related to the products and services (sales, billing issues, loyalty and claims) • Analyze the customer's request and offer an appropriate solution; • Take charge of the customer's...
    Publication : du 08/04/2024 au 08/06/2024
  • bilingual customer advisor (french/English) Speakers for Financial services Leader (Night Shifts) | Rabat (Maroc)

    1
    do you speak french ?
    Sitel Group devient officiellement Foundever™. Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe...
    Foundever partners with a leading North American financial services provider. We are seeking individuals who are passionate about finance and customer service. Your mission will involve: • Handling inquiries from Canadian clients • Ensuring...
    Publication : du 03/04/2024 au 03/06/2024 | Postes proposés: 15
  • bilingual customer Advisor (french/English) Speakers for a medical project | Rabat (Maroc)

    • proficient in both written and spoken business english at the c1 level, as well as in french
    Sitel Group devient officiellement Foundever™. Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe...
    We are seeking bilingual customer service agents (with fixed salary, language bonus, and performance bonus included). As a Customer Care Agent, your primary responsibility will be to handle incoming calls and emails with the aim of delivering exceptional...
    Publication : du 03/04/2024 au 03/06/2024 | Postes proposés: 15
  • bilingual (FR/EN) customer service representative | Meknès (Maroc)

    fluenty in both english and french.
    Rejoignez Cnexia et faites le choix de faire partie d’un projet qui valorise l’innovation, promeut le développement continu des compétences et donne l’opportunité aux personnes créatives et ambitieuses du domaine...
    As a Bilingual Advisor, you will be responsible for : - Analyze customer needs, propose new products, develop effective sales pitches). - Excellent interpersonal skills and the ability to listen to customers and respond appropriately to their...
    Publication : du 29/03/2024 au 29/05/2024 | Postes proposés: 1
  • bilingual customer Advisor (English/french) for a Well-known and Leading International Bank | Casablanca (Maroc)

    1
    - a very good command of french (c1/advanced) and english (c1/advanced), both written and spoken - a high level of interpersonal communication skills - previous experience in customer service, preferably in the financial industry. - computer literate: word-processing, excel, internet and general systems usage - strong interpersonal, communication and customer service skills. - a customer-oriented attitude (smile, courtesy, empathy, active listening).
    Sitel Group devient officiellement Foundever™. Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe...
    You have a perfect command of the French and English languages? As a Customer Care Agent, you will have to answer calls with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support;...
    Publication : du 20/03/2024 au 20/05/2024
  • bilingual (FR/EN) customer service representative | Fès (Maroc)

    • fluenty in both english and french.
    Rejoignez Cnexia et faites le choix de faire partie d’un projet qui valorise l’innovation, promeut le développement continu des compétences et donne l’opportunité aux personnes créatives et ambitieuses du domaine...
    As a Bilingual Advisor, you will be responsible for : - Analyze customer needs, propose new products, develop effective sales pitches). - Excellent interpersonal skills and the ability to listen to customers and respond appropriately to their...
    Publication : du 19/03/2024 au 19/05/2024 | Postes proposés: 1
  • bilingual Team Manager - Rabat | Rabat (Maroc)

    3
    -excellent fluenty in french and english.
    Join Cnexia and choose to be part of a project that values innovation, promotes continuous skills development and gives creative, ambitious people in the high-tech field the opportunity to achieve their professional goals. Proud of our status as the...
    As Team Manager, your main tasks will be to: -Coach and support a team of Customer Advisors in achieving their objectives. -Ensure the application of the various performance indicators required and the overall performance of your team, as well as...
    Publication : du 04/03/2024 au 23/04/2024