Emploi duty supervisor inbound - Maroc
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supervisor - Contact Center | Casablanca (Maroc)
15-7 years of call/contact center experience in airline/aviation/hospitality industry 2 of which in a supervisory role; experience with low cost airline is a plus.Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 150 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier...Job Purpose : Assists the Manager by guiding, supervising and driving the Inbound operations and sales across the network, monitoring performance of staff and systems, resolving problems, and preparing and executing action plans; drives the teams to...Publication : du 09/03/2023 au 09/05/2023 | Postes proposés: 1- Secteur d'activité : Aéronautique / Spatial
- Fonction : Call Centers (métiers de)
- Expérience requise : De 5 à 10 ans
- Niveau d’étude demandé : Bac +5 et plus
- Type de contrat proposé : CDI
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duty supervisor - inbound | Casablanca (Maroc)
Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 150 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier...Job Purpose: To guide, supervise and monitor a team of Call Center agents in terms of operations and sales, providing accurate information in response to enquiries about products and services, making bookings, identifying and resolving problems and customer...Publication : du 09/03/2023 au 09/05/2023 | Postes proposés: 1- Secteur d'activité : Aéronautique / Spatial - Centre d'appel
- Fonction : Call Centers (métiers de)
- Expérience requise : De 1 à 3 ans
- Niveau d’étude demandé : Bac +3
- Type de contrat proposé : CDI
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