Emploi relais support - Maroc

  • Content Moderation - Bilingual French/English | Thessaloniki (Grèce)

    •we’re looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.
    TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s...
     The Content Moderator will ensure high-quality and safe experiences for people and businesses across various social media platforms. So what does a Content Moderator really do? Think of yourself as someone who will ensure high quality and safe...
    Publication : du 27/05/2024 au 27/07/2024 | Postes proposés: 15
  • Bilingual Customer Advisor (English/French) Speakers | Casablanca (Maroc)

    1
    as a customer care agent for a worldwide logistic campany , you will have to answer calls with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support; technical support request level 1)
    Sitel Group devient officiellement Foundever™. Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe...
    Your mission will consist in : - Ensure a good management of the various customer transactions - Embody, promote and enhance the image, products and services of the brand. - Know, master and communicate the procedures, the specific details of the...
    Publication : du 25/05/2024 au 25/07/2024 | Postes proposés: 20
  • Expert Data Scientist angolphone (H/F) | Rabat (Maroc)

    skills and experience as the data/business analyst: essential : • experience as a data business analyst, working directly with software engineers and business smes in an agile environment and ideally as part of a devops model. • experience in producing high quality data mapping documentation including data cleansing and transformation criteria. • experience in producing high quality user stories for hybrid cloud environments, to a predefined readiness criteria, including witting detailed acceptance criteria and defining and documenting exception processes. • experience of supporting and working closely with development teams and assisting testers in developing test scenarios and test automation using bdd/tdd or similar industry standard approach. • experience running workshops / requirements gathering events • experience with atlassian tools including jira / confluence • experience with sql nice to have : • experience with mainframe and rdbms platforms • technical experience of private and public cloud platforms such as aws, azure and the likes • experience with domain driven development  
    DXC Technology est née en avril 2017 d'une fusion entre CSC (Computer Sciences Corporation), Géant du Conseil et HP Enterprise Services, Leader en Services IT. Le Groupe DXC enregistre 25 milliards $ de revenus, bénéficie de...
    The Expert Data Scientist will be responsible for driving innovative solutions and improving decision-making through the use of statistical analysis, machine learning, and data modeling techniques. This position requires a deep understanding of data...
    Publication : du 24/05/2024 au 24/07/2024 | Postes proposés: 2
  • Chargé d'Affaires (Ventes Directes) | Casablanca (Maroc)

    4
    experiences • at least 5 years of b2b sales ideally within a credit insurance, banking, factoring organization, financial services or in the field of credit management. • multicultural/international corporate environment: previous experience will be a plus. competencies result driven • keep track of targets and generate results regardless of obstacles within deadlines and according to expected standards. customer oriented • identify and understand internal / external customers’ needs and requirements to provide solutions (standard or individual ones). to develop and maintain long-term relationships and co-operate with internal / external customers well organized • take into account human, financial and operational resources available in order to manage an efficient and autonomous workflow to deliver appropriate results. team player • accept and support team objectives. to prioritise a collaborative working environment over personal preferences. to maintain team members’ co-operation and good relationships. deliver data and information • communicate ideas and information completely and accurately in writing. to ensure that messages are understood reliably by others. organizational knowledge • understand the company’s structure, rules and the general environment in which the company operates. negotiating • work towards win-win outcomes from understanding all stakeholders’ expectations and responding to them adequately to achieving value-added results during negotiations.
    Plus de 70 ans d’expérience et un maillage territorial des plus fins ont fait de Coface une référence dans l’assurance-crédit, la gestion des risques et l’économie mondiale. Les experts de Coface...
    Prospect and acquire new clients to maximize revenue from the allocated sales area. Introduce new Coface products to the market, while also seeking to maintain the commercial performance of existing products. Achieve the highest efficiency of the sales...
    Publication : du 23/05/2024 au 23/07/2024 | Postes proposés: 1
  • IT Technician H/F | Tanger (Maroc)

    1
    • local area network (lan) – structured cabling. • ms office. • it preventive and corrective maintenance (pcs, laptops, printers). • it tech support, preventive maintenance, software configuration/installation. • wire network installation and maintenance. • computer repair. • english reading understanding.  
    Présent depuis 1997 au Maroc, Manpower Group est un acteur international incontournable de l’emploi et de l’insertion sociale dans le monde. Au sein du Royaume Chérifien, nous couvrons l’ensemble du territoire, de...
    Essential Functions and Responsibilities : Installation and configuration of hardware and software ; Resolve the assigned tickets in ServiceNow with updated notes on time ; Execute preventive and corrective maintenance ; Execute voice and...
    Publication : du 22/05/2024 au 22/07/2024
  • Analyste infra et déploiement projet | Rabat (Maroc)

    1
    • connaissance approfondie des systèmes d'exploitation, des logiciels et des équipements informatiques. • connaissances approfondies en administration système (windows server, active directory, linux, etc.). • maîtrise des réseaux informatiques (lan, wan, vlan, routage, commutation, vpn, etc.). • capacité à configurer et à gérer des équipements réseau (routeurs, commutateurs, pare-feu, etc.). • compréhension des principes de la sécurité informatique (pare-feu, antivirus, chiffrement, etc.). • connaissance des méthodologies de gestion de projet (ex : agile, scrum, etc.) • expérience dans le déploiement de solutions logicielles et matérielles • maîtrise des outils de déploiement et de gestion de configuration (ex : sccm). • expérience préalable en support informatique, de préférence avec une orientation vers des utilisateurs vip ou hautement prioritaires.  
    AXA Services Maroc est le centre d'expertise en relation client au Maroc des sociétés : AXA France, AXA Direct France et AXA Assistance Présents à Rabat depuis mai 2004, nous sommes à ce...
    Assurer le bon fonctionnement des systèmes informatiques et des réseaux au sein de l'entreprise, il assure également le déploiement de projets informatiques au sein de l'entreprise missions: • Supervise le parc...
    Publication : du 22/05/2024 au 22/07/2024 | Postes proposés: 2
  • Service desk analyst (Classic Arabic) | Sala al Jadida (Maroc)

    5
    expérience de l'utilisation de logiciels d'assistance et d'outils de support à distance
     HCLTech is a global technology company, home to more than 221,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology...
    Fournir un support par téléphone, e-mail et chat pour diagnostiquer et résoudre les problèmes matériels, logiciels et réseau des utilisateurs finaux des clients. Diriger les problèmes vers le personnel...
    Publication : du 22/05/2024 au 22/07/2024 | Postes proposés: 6
  • UI/UX Designer | Benguerir (Maroc)

    1
    demonstrated experience in ui/ux design, particularly with e-learning platforms, supported by a strong portfolio.
    Mohammed VI Polytechnic University is an institution dedicated to research and innovation in Africa and aims to position itself among world-renowned universities in its fields The University is engaged in economic and human development and puts research and...
    UM6P is seeking a skilled UI/UX Designer to lead the design of an innovative e-learning platform. This role requires a blend of creative and technical skills to develop a user-centric digital environment. The successful candidate will oversee the design...
    Publication : du 21/05/2024 au 21/07/2024 | Postes proposés: 1
  • Back-office Agent (English speaker) | Casablanca (Maroc)

    1
    customer support experience will be considered as an advantage but is not a requirement;
    C’est en 1902 que le Dr Willis H. Carrier invente et fabrique le tout premier climatiseur moderne au monde. Depuis cette date, Carrier Corporation est le numéro un mondial de la climatisation, avec plus de 4 millions d’unités...
    Main mission : We are recruiting a back-office agent english speaker. In coordination with technicians, you will be in charge of : Coordinate regulary with technicians ; Analyse the reported data and remarks made by technicians; Transcribe...
    Publication : du 20/05/2024 au 18/06/2024 | Postes proposés: 2
  • Database Administrator (DBA) | Rabat (Maroc)

    2
    required technical and professional expertise • minimum 5 years in ibm db2, db2 hadr, db2 tools install, configure, and upgrade ; • demonstrable experience in support, designing, troubleshooting of above technology ; • ability to articulate best practices during implementation ; • proven experience in risk-based systems running on unix / linux platforms along with os clustering, partitioning and virtualization ; • demonstrated experience in handling day-to-day operation, alert, incident support, migration and break-fix support ; • willingness to work in nights shifts or support 24 x 7 coverage as per the business needs ;
    DXC Technology est le fruit d’un partenariat stratégique entre Enterprise Services de Hewlett Packard Enterprise et l’investisseur n°1 au Maroc : la Caisse de Dépôt et de Gestion. DXC Technology Monde a...
    A professional Database Administrator (DBA) will keep the database up and running smoothly 24/7. The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility for...
    Publication : du 17/05/2024 au 17/07/2024 | Postes proposés: 1