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Fonction 1: Informatique / Electronique
Fonction 2: -
Niveau d'expérience requis : De 3 à 5 ans
Secteur d'activité : Energie
Région : Tanger et région | Maroc
Publication : du 23/01/2018 au 23/03/2018
Type de contrat : CDI
Poste avec Management : Oui
Postes proposés : 1

IT Operations Technician (Tanger)

Entreprise :

With a worldwide installed capacity of 75 GW, Siemens Gamesa Renewable Energy has a presence in more than 90 countries and a team of 27,000 employees worldwide. Its end-to-end value chain presence encompasses onshore and offshores wind turbines design, manufacturing, installation as well as cutting-edge service solutions.
The global headquarters and legal domicile of the company is located in Zamudio, Spain.
The company is listed on the Spanish stock exchange.

Poste :

What is an IT Operations Technician and what does he do?
As an IT Operations Technician, you will be responsible for construction, maintenance and expansion of the company’s information system. In addition, your responsibilities will include:

  • Treat and route tickets according to a clear process
  • Maintain SLA’s
  • Give Users support
  • Ensure on site Helpdesk
  • Oversee the development and installation of new hardware and software
  • Ensure constant availability of technical resources
  • Deal with users issues …

Profil recherché :

  • 3 years of experience in a similar role;
  • Strong customer and service orientation;
  • Good Communication Skills;
  • Strong problem solving skills;
  • Experience in trouble shooting (incl. hardware trouble shooting);
  • Experience in operation of Microsoft Active Directory and Data Network;
  • Language: Good  in English and French;
  • Understanding on IT service management based on ITIL standards;
  • Technical skill sets including :
  1. Microsoft Windows Server
  2. Active Directory and Exchange Server
  3. Network (LAN/WAN/VLAN/LAN/Router/Switch/Firewall/Proxy)
  4. Storage and Backup

Type de contrat :