We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
Main responsibilities :
- Demonstrate thoughtful leadership in translating Customer needs on the way of achieving their business outcomes
- Develops and implements architectural designs for large scale networks
- Performs analysis and diagnosis of networking problems
- Performs analysis of advanced network designs
- Acts as the technical specialist for the most complex deployments
- May act in a technical Team leadership capacity
- Identifies skills and business shortfalls and establishes programs to address them.
- Collaborates proactively with PS CE’s to ensure optimal use of resources to meet customer needs.
Who You’ll Work With
Customer Experience Centers (CXC) provides flexible and innovative ways to help meet customer needs while improving profitability for Professional Services (PS) delivery teams. CXC’s highly technical global resources support customer engagements in all theaters acting as a seamless delivery partner to PS practice and theater teams.
CXCs are located in strategic regions around the globe - Bangalore, Dalian, Mexico City, Krakow and Raleigh (RTP) - enabling a more consistent and relevant customer experience across barriers of time zone, language and local regulations. CXCs provides high skilled engineers to work across all Cisco architectures like Borderless networks, Collaboration, Datacenter/ Virtualization, Mobility, Video, Security and IOT.
Who You Are
Holding Bachelor’s/Master’s degree or equivalent in Engineering or IT areas
Engineer with at least 5 years of experience in either Deployment (designing, installing, configuring) or support of Cisco Unified Communications and Business Video Solutions
CCNP or CCIE Voice/Collaboration
Good understanding of the following Collaboration solutions:
Other technology or product knowledge, experience or certifications in the areas of Microsoft, Linux, VMware are a plus.
Fluency in English and French (both written and verbal)