Crew Controller - Casablanca

Production / Qualité / Sécurité / Maintenance - Secteur Aéronautique / Spatial

  • De 1 à 3 ans
  • 1 poste(s) sur Casablanca et région - Maroc
  • Bac +4

Organisation Besoin d'objectivité Ténacité Rationalisme Respect des règles

  • CDI
Publiée il y a 21 jours sur - Postuler avant le 31/10/2021

Entreprise :

Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 150 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco and Egypt. Over the past years, Air Arabia, through continuous market research and customer feedback, has provided a range of value added services to millions of passengers who chose to fly with the airline's fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since.

Présentation de l’entreprise

Air Arabia Maroc est membre du groupe Air Arabia. Basé à Casablanca, Air Arabia Maroc est le premier transporteur à bas coût (LCC) du Maroc. La compagnie aérienne a été lancée en avril 2009 et se concentre sur une offre qui allie confort, fiabilité et un excellent rapport qualité-prix.

Adresse de l’entreprise.  04 Rue Carthage, Quartier les Iris, Casablanca

Raison social de l’entreprise :Air Arabia Maroc

Secteur d’activité.Compagnie aérienne

Liens d’une Vidéos de l’entreprise :


Poste :

To manage and control the published crew rosters of Air Arabia Maroc aiming for the achievement of a minimum of 99.9% On Time Performance on daily basis related to the scope of Crew Planning Control with full compliance to regulations and policies in place.

The job holder handles his/her duties within the framework of responsibilities and boundaries identified with this role and in accordance with standard practices.

Consults with the Manager on any non-routine action prior to execution of decision; all duties shall be performed thru proper channel and in compliance with adopted policies and procedures 

  1. Validates and reviews regularly the compliance to relevant policies and regulations of the published crew pairings and published crew rosters.
  2. Coordinates with relevant departments ensuring that all Air Arabia Maroc flights to be operated are completely covered with qualified crew members and standard crew complement.
  3. Creates, modifies and/or adjusts the crew pairings and crew rosters to cater to ad-hoc flights, flight re-routings, training activity revisions, absences and other disruptions affecting the published crew rosters with the goal of optimizing the crew utilization at the best and most applicable way.
  4. Manages and coordinates with relevant sections/teams the adjustments required in the crew member’s line training rosters ensuring it remains on track with completion target; e. g. familiarization and check flights, annual line checks, line release checks, IOEs, recurrent trainings, etc..
  5. Ensures that all adjustments in published crew rosters are relayed to the crew members ahead of time; e.g. crew member on home standby must be upgraded to open flight/s at least 13Hrs prior to flight’s ETD.
  6. Prepares, validates and transmits necessary pre-departure documents and authority required information; e.g. crew APP/APIS, crew list
  7. Participates in identifying improvements/adjustments required in the current processes or procedures, and in the productivity systems used by the Crew Control team; e.g. crew management system, communication tools, reporting tools
  8. Prepares and transmits on time all required reports; e.g. to Manager Crew Planning and Control and Crew Control Manager the background for delayed flights relevant to Crew Planning and Control scope; absences to respective line managers, etc.
  9. Maintains and updates the crew database records including crew qualification records as received from authorized sources.
  10. Complies with necessary approved processes and procedures in order to attain the minimum agreed daily On Time Performance relevant to Crew Planning and Control scope
  11. Communicates on time to all support teams the required assistance; e.g. crew transportation, crew documents processing & release monitoring, hotel accommodation, deadhead seat blocking & booking, and crew status in order to maintain seamless routine crew control execution
  12. Reviews, validates and implements legal and compliant crew swaps.
  13. Manages and handles crew roster changes in accordance with the Fatigue Risk Management System (FRMS) approved parameters
  14. Participates and/or represents Crew Planning and Control during internal or external Audit activities.
  15. Performs and delivers tasks and responsibilities as maybe assigned by the Manager Crew Planning and Control and/or Head of FOPS or Chief Pilot.

Profil recherché :

  • Bachelor’s degree in Information Technology, Aviation related fields or equivalent from a recognized university is highly desirable; alternately, a diploma in a related field (aviation/transportation management) is acceptable if combined with necessary working experience.
  • Basic knowledge in using crew management systems, productivity tools; MS Word, MS Excel, MS Outlook
  • Very good written and verbal communication skills.
  • Fluent in English Language
  • Minimum 1 year work experience in aviation industry; experience in crew control or similar task involving crew member transactions are desired.
  • Familiar with regulatory requirements like CAR-OPS 1; particularly FTL and Rest Periods
  • Demonstrates effective interpersonal skills; a team player capable of supporting teams.
  • Possesses good organizing, time, and change management skills.
  • Multi-task oriented with high attention to details.
  • Dependable, self-initiative, takes ownership, and displays energy and enthusiasm.
  • Capable of identifying irregularities and recommending solutions
  • Flexible, demonstrates quick response to frequently changing schedules and ad-hoc scenarios.
  • Ability to use technical expertise and interpersonal relations to support company’s objectives.
  • Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs. 

Adresse :


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Organisation Besoin d'objectivité Ténacité Rationalisme Respect des règles

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