COFICAB is a best-in-class world leader in the manufacturing and sales of automotive cables and wires. The company is a member of the Tunisian multinational industrial group, ELLOUMI Group, founded in 1946. COFICAB Group’s footprint expands over 11 countries all over the world. The group is number one worldwide in its capacity as a tier 2 supplier to most of the big players in the automotive industry.
The HR department’s first priority is to support COFICAB in meeting its strategic goals and implementing its vision, through taking care of its most valuable resource: its people.
COFICAB employs over 3000 people worldwide. We excel at finding and continuously developing outstanding talent.
Reporting to Logistics Manager , a Customer Relations coordinator Job Purpose is : Maintaining a good relationship with the client in order to develop an adequate understanding of each client's business model and requirements. Monitoring reliability forecasts and coordinate customer orders to ensure a high level of customer satisfaction.
Main responsabilities :
Analyzes, monitors customer forecast reliability. Develops an adequate understanding about customer’s requirements and needs (Customer's Inventory, Consumption...etc.) in order to adjust and improve forecasts reliability.
Performs, follows up and updates develivery plan based on customer orders and priorities in order to optimize transit time & pick/pack/loading time.
Receives, verifies and enters timely customer's forecasts and orders in the information system and provides feedback to customers.
Bachelor's degree in logistics, Transport Management or Transportation Administration
You have at least 2 years of experience in a similar position
Functional competencies :
Supply chain synchronization/ customer relationship management/Demand management & forecasting/manufacturing process environement/Risk management/Communication technics
Great communication skills in both English & French