Cette offre d’emploi n’est plus d’actualité.
Informatique / Electronique
Télécoms / Réseaux
Niveau d'expérience requis : De 5 à 10 ans
Secteur d'activité : Informatique
Région : Tout le Congo | Congo
Publication : du
11/12/2019 au 11/02/2020
Type de contrat : CDI
Poste avec Management : Non
Postes proposés : 1
Customer Support Representative with German and English (Sofia (Bulgarie))
#FEEL GOOD WITH US!
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004.
The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England).
TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.
Join our team in Sofia, Bulgaria! We can issue a work permit for non-EU citizens, which will allow you to reside and work in our country.
Support clients from around the world from different cultures and manage incoming calls and customer service inquiries
Provide accurate, valid and complete information to the clients’ requests
Identify and assess customers’ needs to achieve satisfaction
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment (Relax zones, PlayStation and billiard corners)
Special Discounts & Offers for all employees (Food vouchers, Multisport cards, etc.)
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Employee referral bonuses
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Profil recherché :
To be fluent in German and to have a good level of English
Enjoy communication with people and resolve cases
Have a friendly personality
To be self-motivated and result-orientated
Type de contrat :