Cette offre d’emploi n’est plus d’actualité.

English Speaking Content Moderator Fluent in Sub Saharan African Dialects - Casablanca

Call Centers (métiers de) - Offshoring / Nearshoring

  • Débutant
  • 20 poste(s) sur Casablanca et région - Maroc
  • Bac
  • CDD
Publiée il y a 88 jours sur ReKrute.com - Postuler avant le 23/05/2021

English Speaking Content Moderator Fluent in Sub Saharan African Dialects - Casablanca

Entreprise :

Global leader.

Poste :

Reporting to the team leader, the content moderator's missions are:

  • Ensure control of content reported by users.
  • Recognize, report and report discrepancies related to a particular situation, unforeseen by the charter.

Profil recherché :

In these time of crisis due to the Covid-19 we are offering the opportunity for motivated people to work and attend the training from home:

As a CSR’s you should have:

  • A good level in English;
  • A good level in Haoussa dialect
  • Written and spoken capacities;
  • Proficient active listening and service rendered capabilities;
  • Proficient analytic skills;
  • Team spirit
  • Good knowledge on the computer tools;
  • High school level or more,
  • Energetic, Enthusiastic and dynamism.
  • Self-driven with the technical aptitude to problem solving
  • Strong communication skills, including fluency in Haoussa and English, to effectively guide and articulate recommendations to non-technical users, and drive empathy and rapport with customersPatient and genuine listeners, who can read between the lines to decipher hidden messages and identify underlying issues
  • Detail-oriented and dependable, with an eagerness to learn, willingness to take on new challenges and motivation to do more
  • Creative thinkers with troubleshooting intuition, who brings profound questions to discussions and seeks opportunities for improvement