In 2007, we concluded that the method of handling customer contact was far below the level for what was already available to new technologies. That is how the idea came about to use our experiences in the call center industry and software development to enable companies to improve their customer contact.It could be different, and it had to be different.
We believe that a customer should always be the focus of attention to every company. Without customers, a company has no right to exist. The contact with the customer must take place in a way that a customer expects.
Our goal is to create a world where customer contact is optimal. Anytime, anywhere, any channel.
We create smart and innovative software solutions for customer contact. We work as a team with the right people, partners, and suppliers. We listen, research, and anticipate on user and market needs. We exceed expectations.
You will work in a very open and flat organization in which talented employees have a lot of freedom and responsibility. Because the organization is growing rapidly, employees are given the perfect opportunity to grow with it.
You continuously provide input to the development team to further develop the platform.
You are jointly responsible for the implementation and execution of the plans related to the platform.
Your ideas and technical knowledge will make an important contribution to the continuous development of the platform.