HR Operations Officer (F/M) - Rabat

RH / Personnel / Formation - Secteur Offshoring / Nearshoring

  • De 3 à 5 ans
  • 1 poste(s) sur Rabat et région - Maroc
  • Bac +4

Respect des règles Extraversion Rationalisme Travail en équipe Besoin d'objectivité Flexibilité Implication au travail Organisation

  • CDI
Publiée il y a 8 jours sur ReKrute.com - Postuler avant le 07/12/2021

Entreprise :

AXA Group

AXA is a French international GORP specialized in insurance and asset management.

AXA Group Operations – AXA Group Operational Center of Excellence.

At AXA, our mission is to empower people to live a better life. Through innovation and execution, we need to move from being a "Payer" to a trusted partner in our customers' lives. The concrete objectives of the group's activities are to create value for the AXA global organization, to collaborate with the Business Innovation Group to encourage innovation, and integrate simplicity and empowerment into our contribution to AXA's mission and strategy.

Present in more than 18 countries, AXA Group Operations is AXA Group's operational center of excellence. Operating in the fields of IT (Information Technology), Data & Innovation, IT Security, Finance, Procurement, Transformation, and Outsourcing, we support the Group's strategy: Become an innovative company « customer-driven & tech-led ».

AXA GO Morocco

Present in Morocco since 2009, AXA Group Operations Morocco is an offshoring entity. With its 300 employees and its various centers of expertise operating in the fields of IT, Project Management, Finance and Human Resources, AXA GO Morocco supports Group Operations in achieving its mission.

Poste :

The purpose of the role:

The HR Operations Officer will be in charge within the team of multiple cross-functional activities, he will be versatile in the execution of the tasks to ensure the back-up and the adoption of the rotation with the other members of the team. He is responsible for monitoring the following activities:

 

HR Data Administration:

- Updating the movements (Hiring, mobility and Exits) in HR Tools (workforce management)

- Reporting technical problems identified to the support teams,

- Ensuring good data quality in the HR tools with frequent synchronization with relevant stakeholders.

- Creating HR reporting to meet requestors needs.

 

Employee Requests Management:

- Management of employee requests (back-office)

- Analysis of the received requests and assignment to the relevant HR team for processing,

- Follow up of the execution of the employee’s requests.

- Governance and synchronization with the different teams to review requests and anticipate overflow and future actions if necessary.

- Regular reporting of the activity & analysis to take continuous improvement actions.

 

Employee transition management:

- Analysis and management of the various on-boarding, offboarding and renewal movements of employees,

- Manage day to day requests related to the progress of process

- Audit control for Internals and externals monthly off-boarded

- Detection of dysfunctions and causes identification with relevant action plans

- Raising process improvement suggestions to the Process Lead KPIs monitoring and analysis.

Profil recherché :

Skills & Competencices

• Bachelor in HR, Business or related field

• Minimum 3+ years’ experience in HR services /HR Admin

• Fluent in French/English

• Project Management certification (would be a plus)

 

SOFT SKILLS :

• Ability to learn quickly, analytical skills, intellectual curiosity

• Autonomy, responsiveness, flexibility, dynamism and rigor

• Good interpersonal skills, team spirit and sense of service

• Active listening and attention to detail

• Problem Solving, People oriented TECHNICAL SKILLS

• Comfortable with numbers, monitoring KPI indicators

• Good command of Excel to produce regular reportings.

 

TRANSVERSAL SKILLS :

• Change management

• Stakeholders management

• Collaborative working

Adresse :

Technopolis

Traits de personnalité souhaités :

Respect des règles Extraversion Rationalisme Travail en équipe Besoin d'objectivité Flexibilité Implication au travail Organisation

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