Fonction 1: RH / Personnel / Formation
Fonction 2: -
Niveau d'expérience requis : De 5 à 10 ans
Secteur d'activité : Informatique
Région : Casablanca et région | Maroc
Publication : du 22/10/2019 au 22/12/2019
Type de contrat : CDD
Poste avec Management : Non
Postes proposés : 1

Human Resources Generalist Senior Advisor - Fixed-Term Contract (Casablanca)

Entreprise :

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Human Resources Generalist Senior Advisor on our Human Resources team based in Casablanca. This role is offered under a fixed-term contract of a duration of 6 months.

Business change, leadership succession planning, effective team member relations – all are key issues in a forward-thinking business such as Dell. Our HR Generalists are at the heart of it all, playing an integral role in the organization. We lead the planning and implementation of high-value, quality human resources programs, practices and procedures for people at all levels. We’re also trusted to advise company leaders on HR policy and programs, recommending decisions in line with the company’s strategic direction.

Poste :

The core responsibility of an HR Generalist Senior Advisor is to provide front line support of HR programs, processes, and policies to team members across the organization by providing quality real-time solutions to team member and leader enquiries and requests. The HR Generalist Senior Advisor is required to work closely with and partner with the Regional HR Teams and other centers of excellence to properly understand the various programs, policies and procedures and to drive continuous process improvements to enhance customer experience and minimize labor risk in the countries that they support. Daily tasks and responsibilities will be to:

  • Provide front-line support for all cases that fall within the scope of Team Member Services (cases may be raised through self-service, telephone, email, walk-up or chat as is available for the location supported) and provide required support to leaders at all levels within the organization
  • Manage cases from initial contact through to end of life cycle for employee relations, grievance, disciplinary, performance management and appeal matters by performing root cause analyses and making recommendations to address
  • Collaborate with Regional HR and other centers of excellence to ensure that all customers have a ‘One HR’ experience in resolution of their cases
  • Perform regular audits to identify potential new solutions and make recommendations to the Knowledge Management Team for inclusion in the solutions library
  • Conduct internal audits/investigations of employee relations matters to identify possible violations and make recommendations of appropriate actions to resolve

Profil recherché :

  • Degree educated (preferably HR) or relevant experience in the HR field (8 years minimum)
  • Fluent communication skills (both written and verbal) in English and French is mandatory
  • Solid knowledge of the Moroccan labor code as well as employee relations practices and solid knowledge of general HR policies/procedures and practices
  • Solid interpersonal and conflict resolution skills and solid understanding of the key areas of the Moroccan legislation
  • Solid negotiation and facilitation skills and the ability to provide meaningful recommendations to senior leadership in a variety of areas

Desirable Requirements

  • Fluency in an additional language is recommended


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can build business capability through quality HR practice, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.

Type de contrat :