PDW Operations Officer - Rabat Salé

Entreprise :

About AXA :
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About AXA Group Operations :
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

State-of-the-art Data Technology to drive customer experience
State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
High-Performing Global Team for stronger partnerships with AXA entities
Pourquoi nous rejoindre ?
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued. 

Poste :

CONTEXT

AXA Group Operations - AXA Group's Operational Centre of Excellence.

At AXA, our mission is to empower people to live a better life. Through innovation and execution, we must move from being a payer to a trusted partner in our customers' lives. The concrete objectives of the group's activities are to create value for the global AXA organization, to collaborate with the Business Innovation Group to encourage innovation and integrate simplicity and empowerment into our contribution to AXA's mission and strategy.

AXA Group Operations is the AXA Group's operational centre of excellence in more than 18 countries. Operating in the fields of IT (Information Technology), Data - Innovation, IT Security, Finance, Procurement, Transformation and Outsourcing, we support the Group's strategy: Becoming an innovative customer driven - tech-led company.

DESCRIPTION

As an integral part of the Human Shared Service Center, the main mission of the PDW Operations Officer will be to support the Personal Development & WellBeing (PDW) team and all AXA Group Operations employees in the deployment of appropriate training and development solutions..

MISSION

Scope : Global

Main tasks:

Administrative management of training

• Enter and track training purchase requests and training budgets.
• Make registrations with training organizations.
• Make support requests to optimize the training budget.
• To communicate on the different training solutions offered by the L-D team.

Management of the Learning Management System (LMS)

• Create events, sessions and training objects in the LMS.
• Publish consistent activity reports for HR, L-D and operational teams (managers and managers).
• Analysis of post-training assessment forms.
• Perform data checks and identify input errors.
• Link to local administrators on best practices.
• To be a guarantor of accessibility to the training offer.

Learning & Development Avisory:

• Arbitrate individual applications for training in line with the country's and/or division's strategy.
• Conduct individual need analysis interviews.
• Propose appropriate development solutions.
• To be a force of proposal to the PDW team to improve the employee experience.
• Accompanying the PDW team in development needs assessment discussions.
   

Profil recherché :

QUALIFICATIONS

REQUIRED PROFILE :

• Bac+4/ 5
• 2 years’ experience in HR/Learning
• Fluent in French/English
• Project Management certification preferred.

SOFT SKILLS :

• Ability to learn quickly, analytical skills, intellectual curiosity
• Autonomy, responsiveness, flexibility, dynamism and rigor
• Good interpersonal skills, team spirit and sense of service
• Active listening and attention to detail
• Problem Solving, People oriented
• Good presentation & negociation skills

TECHNICAL SKILLS :

• Comfortable with numbers, monitoring KPI indicators with good command of advanced Excel to produce regular reportings.
• Familiar with adult learning methods and talent development.

TRANSVERSAL SKILLS :

• Change management
• Stakeholders management
• Collaborative working

Adresse :

Traits de personnalité souhaités :

Recherche de nouveauté Extraversion Besoin d'objectivité Besoin d'autonomie Implication au travail