Fonction 1: Gestion projet / Etudes / R&D
Fonction 2: Gestion projet / Etudes / R&D
Expérience requise : De 3 à 5 ans
Niveau d’études: Bac +5 et plus
Secteur d'activité : Offshoring / Nearshoring
Région : Casablanca et région
Publication : du 17/12/2020 au 17/02/2021
Type de formation: Non renseigné
Type de contrat : CDI
Pays : Maroc
Postes proposés : 1
Management : Non

PMO - Casablanca

Entreprise :

Débutez votre carrière dès le premier jour chez nous !
Phone Group grandit, et devient Majorel
Nous sommes Majorel, nouvel acteur mondial né de la concrétisation d’une fusion des activités CRM des deux géants SAHAM et Bertelsmann. Nous concevons et mettons en œuvre des expériences client personnalisées pour les plus grandes marques au monde. Présents dans 28 pays à travers 4 continents regroupés dans 6 régions différentes, nos 48000 collaborateurs maîtrisent 36 langues au service de plus de 500 clients.
Nos 7600 collaborateurs au Maroc et en Afrique de l’Ouest font désormais partie de la région France, Afrique, Pays-bas.
 
Majorel combine talent, données et technologie pour produire impact réel pour ses partenaires. En réalisant un chiffre d’affaire annuel de 1.2 milliard d’euros, nous bénéficions d’une position de leader sur les marchés africain, européen et du Moyen-Orient ainsi que d’une forte présence en Asie et en Amérique
Découvrez plus sur www.majorel.com

Poste :

Guides the successful delivery of programs and projects through the provision of strategic and operational support, including operational reporting, risk and issue tracking, quality control and post project benefits tracking and reporting. To fully provide a high performing PMO to support the company and Global IT initiatives though sound project management practice to include:

(1) implementing standard approach to project delivery and management; (2) monitor and report on global and regional projects; (3) effective prioritization of project management resources to support strategic initiatives, and (4) ensure that both global and regional projects are delivered on time and under budget.

MAIN RESPONSABILITIES:

PMO Library:

  • Define processes, standards & best practices for PMO activities (e.g Project Lifecycle, Portfolio Mgt, Project Mgt, Resource Mgt, Risk Mgt) 
  • Centralize and update all documentation related to PMO activities (e.g. PMO policy, Flow Charts)
  • Ability to develop training materials    
  • Administers the tools necessary for the operation of the PMO

PMO Support & Coordination:

  • Deliver trainings & support regional PMO’s & Project Managers 
  • Coordinate the day-to-day steps of the portfolio management process, incl. necessary controls to ensure a continual improvement on PMO activities  
  • Ensure the collection of project’s updates to ensure that the portfolio stay up to date 
  • Ensuring that team members are carrying out their tasks efficiently while upholding the company's standards 
  • Identify any improvement in existing processes needed to support project/program/portfolio management 

PMO Strategic :

  • Help to produce all reporting requirements identified by the Top Management 
  • Organize strategic committees  
  • Align IT projects on enterprise strategy  
  • Communicate IT roadmap & update status
  • Additional task can be assigned at any time

Profil recherché :

Educational Background: 

  • Associates degree in Information Technology, Computer Science or related field, or relevant experience. 
  • Portfolio Management certification is a plus  
  • Project Management certification is a plus  

Technical Skills: (knowledge, experiences, IT tools/software, languages) 

  • At least 3 years experience in PMO roles  
  • English speaker 
  • Advanced MSOffice (MS Teams, Outlook, Word, Excel, PowerPoint) & Power BI skills.
  • Working knowledge of agile & waterfall project management methodology 
  • Ability to manage a range of projects types and complex business initiatives and change programs Experience in Resource Management: Capacity planning, Scheduling activities 
  • Experience with project/portfolio management software applications is a plus 
  • Knowledge of Lean PPM concept is a plus  

Soft Skills:  

  • Communication: Excellent written and oral communication skills Critical Thinking: Defines and explains different patterns and relationships by systematically looking at facts and trends 
  • Excellent organizational skills
  • Experienced meeting facilitator, working in a team-oriented, collaborative environment 
  • Self-motivated and directed, more doers than thinkers  
  • Open minded    

Adresse :

26, rue Mohamed Kamal