Fonction 1: Logistique / Transport...
Fonction 2: -
Niveau d'expérience requis : Débutant
Secteur d'activité : Transport / Messagerie / Logistique
Région : Tanger et région | Maroc
Publication : du 22/04/2020 au 22/06/2020
Type de contrat : CDI
Poste avec Management : Non
Postes proposés : 1

Process Controller - Tanger Med II (Tanger)

Entreprise :

APM Terminals is a port infrastructure leader, uniquely positioned to help both shipping line and landside customers grow their business and achieve better supply chain efficiency, flexibility and dependability.

Part of A.P. Moller-Maersk, we leverage more than 100 years of industry experience to design and build high-quality container terminals.

APM Terminals MedPort Tangier is one of the most technologically advanced, efficient and safest terminals in the world. It’s ranked as a leading African port and amongst the world’s top 50 container ports worldwide. Located at Tangier Med 2 port complex, we have officially launched the operations on June the 28th, 2019, and we have been bringing experienced and young talents since 2016.

Joining us in lifting global trade, means being part of an exceptional field, where the right combination of experience, energy and ambition are given the opportunity to advance and develop throughout their careers!

For further information, visit our website :

Poste :

The purpose of the position is twofold:

  1. During the pre-go live period:
  • Actively support all activities around the testing and fine-tuning of the TOS
  • Post proper training, actively participate in establishing dispatching processes as well as training/coaching of rest of PCOs

       2. At and after go live:

  • Monitor live operations to meet operational needs & be a sparring partner to IT and Technical department in fine-tuning automated equipment settings

Key Responsibilities:

Prior Go-live (Project Phase)

  • Carry out testing activities and contribute to operational configuration of the TOS and CHE interfaces in collaboration with the planning manager
  • Follow up on failed tests diligent resolution
  • Participate in the parameters setting and deployment of the TOS optimization module Primeroute
  • Actively support the TOS emulation exercise as well as all related activities
  • Act as bridge between IT/Automation system and operational execution
  • Identify process gaps and work with relevant parties to establish solutions
  • Ensure all TOS configuration and associated knowledge is thoroughly documented
  • Support in further defining PCO processes as and where required
  • Support in coaching new PCO staff during the ramp up period

Post Go-live (Commercial Operations Phase)

  • Monitor live vessel, yard and gate operations to ensure smooth execution and to meet operational targets
  • Ensure execution of the work instructions in the system with no stoppages
  • Proactively maintain an efficient deployment of terminal CHE using Primeroute
  • Proactively avoid operational wastes by always performing sanity checks on the plans for the next 30 minutes and advise next course of action
  • Be the first line of support for all other functions in case of exceptions during operations executions
  • Perform root cause analysis on operational failures including systems and take ownership of the follow up process through resolution
  • Collaborate with other functions in the Integrated Operations Center for diligent resolution of exceptions and process improvements
  • While the position reports into the execution management, the incumbent is to work closely with the planning function
  • Follow all safety regulations while working in the terminal area and to address person’s they encounter who are not complying with terminal safety regulations
  • Be actively involved in continuous improvement projects to support the achievement of targeted volume and productivity levels
  • Perform other duties as required


  • Understand and follow the company’s safety system
  • Protect one self and those around from unsafe acts
  • Actively participate in contributing to zero accidents
  • Report any unsafe acts
  • Alert to risks and unsafe acts that could result in an accident

Profil recherché :

Who we are looking for:


  • Master of Science in Information Technology or Automation OR Industrial/Mechanical/Electrical Engineering degree OR any other related degree
  • Experience/Skills in software development is a plus
  • Lean & Six Sigma certification is a differentiator
  • Understands safety regulations, safe working procedures and safe materials handling procedures
  • Previous experience in automated production or manufacturing is a plus
  • Works well under pressure and able to focus on details
  • Requires advanced level of verbal and written communications skills in English
  • High level of integrity and able to collaborate effectively in a dynamic environment
  • Proven demonstrated ability to be a team player and can work independently within the defined project, maintaining good relationship to customer, staff and other project team members
  • Must have good analytical skills to be able to provide solutions to issues/exception in a relatively short timeframe

NB. If not contacted within 4 weeks, you can consider your applications not short-listed for this position and you are invited to apply for other job opportunities within our Group.

Type de contrat :