Fonction 1: Informatique / Electronique
Fonction 2: Multimédia / Internet
Expérience requise : De 3 à 5 ans
Niveau d’études: Bac +5 et plus
Secteur d'activité : Informatique
Région : Tanger et région
Publication : du 11/11/2020 au 11/01/2021
Type de formation: Non renseigné
Type de contrat : CDI
Pays : Maroc
Postes proposés : 10
Poste avec Management : Non

Software Support Engineer N2 - Tetouanshore

Entreprise :

Everis, an NTT DATA Company (TOP 10 IT services companies worldwide), operates in the field of Consulting, Technology and Outsourcing, in Europe, North America and Latin America, and today has nearly 27,000 employees with a turnover of more than 1.43 billion euros. Its High Performance centers present in Europe (Spain, Portugal) and Latin America (Argentina, Brazil, Chile, Peru) provide systems integration and outsourcing services in the Finance, Telecommunications, Public Sector, Industry and Distribution. Present in Morocco since January 2016, everis has recorded strong growth, while offering its employees the most interesting projects, presenting a high technological complexity, in order to make them evolve and increase their skills quickly.

Adresse :

Parc de TetouanShore, Route de Cabo Negro, Martil

Poste :

Descriptif :

By joining the team, your main responsibilities will be :

  • Provide specialized investigation and diagnostics for complex incidents and service requests, and resolve them. 
     
  • Provide support to CoC Junior Analysts to increase team knowledge and effectiveness
     
  • Suggest improvements

Profil recherché :

- Good English Communication skills.

+3 years IT experience on:

• Execute technical activities according to the policies defined in the service, guaranteeing quality, deadlines and productivity.
• Monitor activities, anticipating possible risks and proposing possible solutions.
• Analyze the information from the different processes, drawing conclusions and proposing and / or carrying out actions.
• Present and argue the results to the technical lead
• Define and update the documentation of the activities or processes under its responsibility.
• Identify and make contributions to improve work procedures, promoting their application and evolution to optimize team work.
• Consolidate, implement and transmit technical / methodological knowledge.
• Use the productivity improvement tools and analyze how to maximize their use

- Skilled on J2EE, SQL, SQL, Weblogic, Unix, scripting and log analysis tools, ERP