Fonction 1: Informatique / Electronique
Fonction 2: Gestion projet / Etudes / R&D
Expérience requise : De 3 à 5 ans
Niveau d’études: Bac +5 et plus
Secteur d'activité : Offshoring / Nearshoring
Région : Casablanca et région
Publication : du 17/07/2020 au 17/09/2020
Type de formation: Non renseigné
Type de contrat : CDI
Pays : Maroc
Postes proposés : 1
Poste avec Management : Non

Technology Business Management Analyst - Casablanca

Entreprise :

Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship, adaptability and our drive to go further, we view it as an opportunity to innovate by getting the best from people and technology. We constantly strive for the best. We know that doing so is pursuing a moving target. It takes full commitment to go the extra mile. Mutual respect and trust is the hallmark of every successful business, and it’s the same at Majorel. We know that challenges are met and ambitions achieved through teamwork: not only amongst our colleagues, but in partnership with our clients too.

Adresse :

26, rue Mohamed Kamal

Poste :

Technology Business Management Analyst (TBMA) is responsible for the ownership of the cost transparency tool, the data it represents, the methodology for cost allocations, and the use of such data. The TBMA drives continuous improvement of data and cost distribution methodologies through a series of operations processes meant to govern and control data efficiency management. In addition to tool ownership, the TBMA is responsible for all configuration, testing, and deployment of cost transparency and metric reporting. Reporting to the Head of Technology Business Management, the TBMA will also be responsible for aligning cost transparency to the IT vision.

Overall Responsibilities:

  • Oversee high level reporting configuration and deployment within Apptio and function as the liaison between key stakeholders to interpret and deliver insights to meet business needs.
  • Configure the data model, build out the data model, optimize data model, coordinate new data interfaces, maintain the data model, and controll the data quality
  • Serves as the TBM reporting Subject Matter Expert (SME) for all cost transparency and Apptio reporting/data related questions/issues, while executing monthly financial reporting for key stakeholders.
  • Monitor/maintain processes to improve and optimize data accuracy and research and resolve problems; recommend and implement (where applicable) modifications to the processes.
  • Must be able to provide business/financial advice to executives, controllers and directors on business management related matters
  • Support the continuously improve existing TBM office framework, model, taxonomy and metrics and partner with Technology Executives, Service and Application Owners, Finance representatives and functional Lines of Business leaders to understand needs and refine strategic TBM roadmap.
  • Work closely with corporate accounting and IT finance to collect and prepare monthly GL extracts and act as the definitive finance subject matter expert for team.
  • Oversee and manage the configuration, design, testing and deployment of the Apptio Cost Transparency and Cloud Cost Management Application dashboards, reports and underlying data models.
  • Work with the Architecture team to develop annual service offering standard rates (Future State). * Serve as technical point of contact for Apptio resolve technical and data quality issues and facilitate testing for Apptio release updates.
  • Foster an innovative culture, where team members regardless of tenure or experience level are encouraged to shape work outcomes.

Profil recherché :

  • Bachelor's degree, or it's equivalent, in Management Information Systems, Computer Science, Engineering Management, Electronic Engineering, Project Management, Business Administration, or a related discipline
  • Between 1 and 5 years of aligned experience implementing similar software/ RPs
  • Excellent planning, mapping, and communication skills
  • An affinity with the Information Technology world
  • Able to communicate effectively in English