Follow-up Analyst - Commercial Back Office - Casablanca

Insurance professions - Finance / Accounting - Secteur Insurance / Brokerage - Banking / Finance

  • Entry Level (-1 year) - Junior (1 to 3 years)
  • Casablanca and region - Morocco
  • Bachelor (BA, BSc) Minimum - Bachelor’s Degree

Conventional Respect of the rules Rationalism Need for autonomy Organization

  • Permanent contract
  • Teleworking : Hybrid
Published today on ReKrute.com - Apply before 23/09/2026

Company :

70 years of experience and a very fine territorial network have made Coface a leader in credit insurance, risk management, and the global economy. Coface experts work at the heart of the global economy, helping ~50,000 clients build strong, dynamic, and growing businesses in 200 countries.
 
With a direct and indirect presence in 12 countries in the Maghreb, West, and Central Africa, Coface offers a unique support system for companies established in the region to protect them against the risk of financial default by their clients.

Credit insurance with Coface also involves country, sector, and company risk analysis to help our clients best assess and prevent the risks they face.

With Coface, our clients operate in a safer environment.

Discover the testimonial of Leila Hakou, HR Director at Coface in Challenge Maroc magazine by clicking here: https://bit.ly/4cQI45q

Company culture :

Coface is characterized by a predominantly collaborative culture, placing people, trust and quality professional relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within a supportive environment. This culture is strongly complemented by a competitive dimension, focused on performance, results and customer orientation. It is also supported by a structured organizational foundation ensuring rigor and reliability, while a more moderate innovation component contributes to adaptability and continuous improvement.

Job :

  • Ensure the follow-up and recovery of B2B client debts through reminders.
  • Analyze the financial situation of debtors and assess the risks of non-payment.
  • Negotiate and formalize payment plans, then monitor clients' adherence to their commitments.
  • Manage unpaid invoices, administrative requests, and send duplicate invoices and supporting documents.
  • Use SAP for client account monitoring, outstanding balance analysis, and payment reconciliation.
  • Process compensation claims and follow up on doubtful debts according to internal procedures.
  • Prepare and manage files sent to legal proceedings in collaboration with legal teams.
  • Produce activity reports, portfolio analyses, and performance indicators to contribute to the continuous improvement of recovery processes.

Required profile :

  • Bachelor's degree (Bac+3) in Finance, Accounting, Management, Economics, or equivalent field.
  • Knowledge of debt recovery and client debt management.
  • Proficiency in SAP and Excel.
  • Financial analysis and client risk management skills.
  • Excellent communication and negotiation skills.
  • Rigorous, organized, and able to prioritize.
  • Results-oriented and client-focused.
  • Good level of French.

Head office address :

225 Bd d’Anfa Casablanca

Desired personality traits :

Conventional Respect of the rules Rationalism Need for autonomy Organization

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