Sales Administrator Assistant - Fes

Company :

ALTEN MOROCCO, a branch of the world leader in engineering and technology consulting, created in 2008 and present in Fes, Rabat, Tetouan, and Casablanca, currently has over 2200 employees and aims for a center of excellence of 3300 ALTENiens by the end of 2027. It is now a strategic player in supporting the professional development of engineers.

Our mission: to meet the technological ambitions of our clients - major international clients - in the automotive, rail, R&D and IT, telecommunications, and media sectors.

Joining ALTEN Morocco means integrating an ecosystem of excellence and benefiting from:

• A personalized and evolving career path

• An ambitious skills development policy

• A stimulating, collaborative, and meaningful work environment

Discover the testimony of Hajar Bououd, HR and Communication Director at ALTEN Morocco in Challenge Maroc magazine by clicking here: https://bit.ly/3QMntIc

Company culture :

Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.
Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.

Job :

As part of this role, your main responsibilities will be:

• Receive and check orders from professional clients.

• Enter orders into the internal system (ERP / business tool).

• Ensure information consistency: product codes, quantities, commercial terms, delivery times.

• Handle invoicing and manage customer accounts.

• Place vehicle orders according to the customer's specific requirements.

• Track order status from the initial request to vehicle reception.

• Coordinate with internal teams (production, logistics, finance, sales) to ensure optimal execution.

• Inform clients about any potential delays, changes, or issues.

• Be the main point of contact for professional clients regarding any order-related questions.

• Ensure clear and professional communication, in French, both spoken and written.

• Identify and report any blocking points to management.

• Monitor Sales Admin indicators: orders in progress, deliveries, invoicing, errors.

• Produce regular reports providing clear visibility on the status of orders and outstanding amounts.

• Take a step back to identify areas for improvement in the Sales Admin process.

• Suggest optimizations in order processing and inter-team communication.

• Contribute to improving the customer experience through a comprehensive view of the order lifecycle.

Qualifications

Required profile :

Degree: Master's degree (Bac+5) in management, economics, finance

Experience: Junior

Skills:

• Knowledge of the order process from customer request to vehicle delivery
• French & English spoken and written
• Ability to step back and analyze
• Sales Administration knowledge
• Automotive knowledge

Head office address :

Desired personality traits :

Need for objectivity Tenacity Organization Rationalism Respect of the rules