RECEPTIONIST SERVICE CENTER - Casablanca

Company :

Present in Morocco since 1997, Manpower Group is a key international player in employment and social inclusion worldwide. Within the Kingdom of Morocco, we cover the entire territory, from Tangier to Laayoune.

Our teams are trained to support companies in promoting excellence in human capital management: temporary work, fixed-term/permanent contracts, HR Solutions & Engineering, Human Capital Development...

For our temporary workers, we offer a unique experience, including the declaration of 100% of hours worked, the implementation of a mutual insurance for all, and personalized support for administrative procedures (banking, social security...).

For our candidates, we offer, in line with Manpower Group's global standards, a selection, evaluation, and support process for success in their new role.

Company culture :

Manpower Agences operates within a highly balanced culture, where collaboration plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on performance and achieving results. This dynamic is supported by a structured organizational approach, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.

Job :

Join our team in Casablanca as a SERVICE CENTER RECEPTIONIST. This is a unique opportunity to play a key role in welcoming and managing the flow within a recognized organization.

Actively contribute to the smoothness of operations and the satisfaction of stakeholders by providing professional and efficient reception. Your role will be essential to ensure a positive first impression and optimal organization.

Your main duties will include managing phone calls, physically welcoming visitors, handling mail and packages, taking and accurately relaying messages, as well as various administrative tasks related to the smooth running of the center. You will also participate in schedule management and internal request coordination.

- Ensure the physical reception of visitors and employees

- Manage the telephone switchboard and handle incoming calls

- Direct requests to the correct departments
- Manage badges / access if necessary
- Handle emails and first-level internal requests
- Support administrative teams in daily tasks
- Ensure a smooth and professional reception experience

Required profile :

A Bac +2 level of education is required, ideally in the administrative field.

Confirmed experience of 1 to 3 years is highly desirable.

• Excellent presentation and interpersonal skills.
• Ability to organize and manage priorities.
• Proficiency in common computer tools (Office Suite).
• Discretion, rigor, and reactivity.
• Comfort with phone communication and good communication skills.
• Adaptability and team spirit.

Head office address :

Desired personality trait :

Need for autonomy