Receptionist - Opportunity in Essaouira | Local Profile
- Essaouira
Banking professions - Call Centers professions - Secteur Banking / Finance - Call Center
- Entry Level (-1 year)
- 4 job(s) in Marrakech and region - Morocco
- Bachelor (BA, BSc) Minimum - Bachelor’s Degree
Respect of the rules Team work Involvement at work Ambition Organization
- Permanent contract
- Teleworking : No
Company :
Serving the economic development of Morocco, the Saham Bank group is a leading financial group that has established itself thanks to the diversity of its businesses and the synergies created with its 13 specialized subsidiaries.
Saham Bank thus offers its Retail, Professional, and Corporate clients a relationship based on expertise, advice, and proximity. At the heart of the group's strategy, customer experience is a major priority, with the aim of offering service quality and customer journeys of the highest standards.
The Group's 3000 employees are mobilized and driven by this same ambition, guided by 5 key values: Excellence, Commitment, Customer Centricity, Responsibility, and Innovation.
Company culture :
Job :
Within our branch network, you will be our clients' first point of contact and will play an essential role in their satisfaction and loyalty.
Welcome and support our clients
- Offer a warm, professional, and personalized welcome.
- Understand client needs and guide them towards suitable solutions.
- Ensure a smooth and quality customer experience with every interaction.
Support digital transformation
- Raise awareness and assist clients in using the bank's digital services.
- Promote innovative solutions and new digital journeys.
- Actively participate in the adoption of digital tools in the branch.
Handle everyday banking transactions
- Perform daily operations in compliance with procedures and quality requirements.
- Respond effectively to common client requests.
- Ensure the compliance and security of transactions performed.
Contribute to business development
- Identify business opportunities during client interactions.
- Detect needs for savings, financing, insurance, or banking services.
- Actively participate in achieving the branch's objectives.
Required profile :
Beyond the diploma, we are primarily looking for people passionate about customer relations and driven by the desire to make a difference.
You are likely the candidate we are looking for if:
- You live in Essaouira or are willing to accept a professional opportunity based in Essaouira.
- You have excellent interpersonal and communication skills.
- You enjoy advising, supporting, and building trusting relationships.
- You are focused on customer satisfaction and results.
- You are comfortable with digital tools and new technologies.
- You appreciate dynamic environments where every day is different.
Your profile:
- Bachelor's degree or higher in Commerce, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.
- Recent graduates with high potential or candidates with initial experience.
- Excellent presentation and oral expression skills.
- Service-oriented, rigorous, team spirit, and proactive.
What we offer you:
- A stimulating professional experience within a major player in the financial sector.
- A stimulating and supportive work environment.
- Real prospects for career advancement and professional development.
- The opportunity to participate in the transformation of the Moroccan banking sector.
- Support from committed teams who value collective performance and innovation.
Ready to give your career a new boost?
Join Saham Bank and become a key player in an ambitious transformation dedicated to an ever more innovative and personalized customer experience.
Head office address :
55, bd Abdelmoumen 20 000 Casablanca
Desired personality traits :
Respect of the rules Team work Involvement at work Ambition Organization
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