Bilingual Recruitment and Integration Officer
- Casablanca

Company :

Sitel Group is officially becoming Foundever™.

Foundever™ is a global leader in customer experience (CX). With 170,000 employees worldwide, we are the team behind the best experiences for the 750 largest international and digital brands.

Our innovative CX solutions, technology, and expertise are designed to meet our clients' operational needs and provide them with a seamless experience, anywhere and at any time. Handling 9 million experiences every day in over 60 languages and 45 countries, Foundever combines the strength of a global presence with an entrepreneurial approach, enabling companies of all sizes and industries to transform their CX. 

Discover the testimony of Fatna Abdouh, HR Director of Foundever in Challenge Maroc magazine by clicking here: https://bit.ly/48HwKY1

Company culture :

Foundever is defined by a culture strongly driven by innovation, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a collaborative culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A competitive dimension reinforces performance expectations and results orientation, while a more moderate organizational component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.

Job :

Mission:

• Analyze expected profiles and adapt search based on job descriptions and kick-off meetings
• Write and post job ads on various available platforms.
• Manage and animate digital content.
• Create and maintain a pool of potential candidates
• Screen candidates.
• Ensure all candidates complete the appropriate tests specific to each position they are recruited for.
• Lead group or individual recruitment sessions.
• Organize validation interviews in collaboration with operational teams.
• Ensure rigorous follow-up after the integration of new hires according to the Onboarding for all program.
• Complete and update tracking tools (dashboards, recruitment contact database, etc.)

Required profile :

• Degree in human resources, business, or communication.
• Higher education degree in human resources, business, or communication.
• Proven experience in recruitment.
• Perfect command of French and English, both spoken and written.
• Discretion, organization, sociable personality, good communication, excellent interpersonal skills with employees.

Head office address :

Desired personality traits :

Extraversion Need for objectivity Emotional distance Flexibility Need for autonomy Involvement at work Organization