Bank Customer Relations Officer – Credit Granting - Salé
Banking professions - Secteur Banking / Finance
- Entry Level (-1 year)
- 10 job(s) in Rabat and region - Morocco
- Bachelor (BA, BSc) Minimum - Other
Will to persuade Conventional Flexibility Involvement at work
- Others
- Teleworking : No
Company :
We are a global leader in technology and services that powers the brands of the future. We help well-known brands – the ones you use every day – improve their businesses through technology and integrated solutions, in more than 70 countries. In everything we do, we believe in doing what's right for and by people: our game-changers, our clients and their clients, our community, our planet. Discover the power of Concentrix.
Discover the full interview of Fairouz Oulad, People Solutions Director and Kenza HIHI , Marketing and Communication Director at Concentrix here: https://www.rekrute.com/emplois-concentrix-une-culture-dentreprise-fondee-sur-des-valeurs-fortes-et-un-engagement-envers-ses-collaborateurs-conseils-carriere-6551.html
Company culture :
Job :
Job Description:
The Bank Customer Relations Officer is responsible for managing and following up on customer bank accounts, especially regarding loans. They assist customers in their processes and offer them solutions tailored to their financial needs.
Main Activities:
• Processing bank files:
o Receiving and analyzing customer requests.
o Administrative follow-up and updating files in compliance with regulatory requirements.
o Credit Management,
o Studying the feasibility of loan applications according to eligibility criteria.
o Assisting customers in preparing their loan files and ensuring follow-up with internal departments.
• Customer Relations and Advice:
o Providing quality customer service by responding to requests with responsiveness and professionalism.
Required profile :
Profile Sought:
• Good level of French, written and spoken.
• Analytical and synthesis skills.
• Service-oriented and excellent interpersonal skills.
• Rigor and organization.
• Ability to work in a team and manage multiple files simultaneously.
Desirable technical skills:
• Knowledge of banking and credit products.
• Good writing skills to ensure rigorous administrative follow-up.
Training and experience:
• Associate's degree (Bac+2) to Master's degree (Bac+5), preferably in Banking, Finance, Management, Commerce, or equivalent.
Previous experience in customer relations, bank file management, or financing would be an asset.
Social Benefits and Others:
• By joining Concentrix, you will benefit from attractive monthly remuneration: base salary + performance bonus
But also, a range of other benefits:
We offer you a work environment that encourages internal promotion through certified training aimed at improving your skills. 80% of our managers were once candidates.
• A special bonus for "Aid El Adha" (Feast of Sacrifice)
• Pension contributions
• Private health insurance, including dental care
• Agreements with clinics, travel agencies, shops, and various stores, renowned brands, and even e-commerce websites to benefit from preferential rates
• Themed events throughout the year, with gifts for participants
• The possibility of benefiting from preferential rate financial loans for special occasions such as: Aid El Adha, Ramadan, back to school, etc.
• Agreed rates for tickets to comedy shows, weekend trips/getaways... and many other benefits!
Whether you are a beginner or an expert, join us with your sales temperament and your sense of service. We will share our product knowledge through innovative training designed as a career path.
Head office address :
43, Bd Ibn Sina 10000 Rabat
Desired personality traits :
Will to persuade Conventional Flexibility Involvement at work
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