Customer Service Representatives - Beni-Mellal - Khenifra Region - Béni-Mellal – Khénifra

Company :

Le Crédit Agricole du Maroc is a Universal Bank with strong experience in the development of the agricultural and rural world. An active player in spreading progress, CAM is the primary economic operator for supporting public efforts in financing and promoting the rural world. Having become a true pillar of the national banking sector, the Group dedicates significant financial, technical, and human resources to consolidate one of Morocco's economic lungs. Its activities, now diversified, cover all banking operations: financing, investment, international, and corporate.

Job :

• Welcome, advise, and support clients.
• Identify their needs and offer suitable banking solutions.
• Manage and develop the client portfolio.
• Market banking products and services.
• Process and follow up on client requests and files.
• Contribute to customer satisfaction and loyalty.
• Achieve set sales targets.
• Ensure compliance with internal procedures and regulatory requirements.

Required profile :

• Master's degree (Bac+5) in Finance, Banking, Management, or a related field.
• Experience in customer relations or the banking sector.
• Excellent interpersonal skills and service orientation.
• Commercial mindset and results-oriented.
• Rigor, dynamism, and autonomy.
• Good communication and adaptability skills.

Head office address :

Desired personality traits :

Extraversion Will to persuade Intuition / spontaneity Flexibility Team work Involvement at work Ambition