Branch Manager - El Hajeb - Fès

Company :

With over 30 years of experience, the Arrawaj Foundation is a major economic and social player in the microfinance sector. 

Based in Morocco and with over 2,000 employees spread across more than 260 branches and 15 regions, the Arrawaj Foundation is proud to contribute to the financial inclusion of project holders and micro-entrepreneurs excluded from traditional financing channels by offering them diversified, accessible, adapted, and innovative products and services.

The success of our institution rests on a foundation of core values that inspire the actions of all our employees and guide our relationships with stakeholders:

• Commitment: We are determined together to see things through.
• Respect: To better appreciate each other
• Ethics: The foundation of our conduct
• Responsibility: A sense of duty at the heart of our mission

Join us quickly, give your career a boost! What we offer you: 

• A fair career development policy focused on skills with personalized support.
• Tailor-made training to develop your skills both within our "Talent Academy" center, E-learning Platform, or through recognized excellence partners.
• A fair and competitive remuneration policy, focused on individual and collective performance.
• Multi-dimensional social coverage covering life's uncertainties and ensuring your future and that of your children.
• A friendly and stimulating work environment, focused on recognizing initiative. 

Discover the testimony of Ali Waâli, Director of Human Capital at the Arrawaj Foundation in Challenge Maroc magazine by clicking here: https://bit.ly/42DX8OY

Company culture :

Fondation Arrawaj features a culture primarily shaped by innovation, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a competitive dimension, reflecting a strong focus on performance and results. Collaboration and organizational structure further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.

Job :

Fondation ARRAWAJ is a major economic and social player in the microfinance sector. It relies on a strong human capital of over 2000 employees, spread across a network of over 208 branches. As part of the implementation of its expansion plan to the South of Morocco, Fondation ARRAWAJ is recruiting a Branch Manager for all of Morocco.

- Supervise and coordinate all agency activities and ensure the achievement of the agency's objectives and the individual objectives of your team.
- Implement and lead the commercial strategy of your agency;
- Monitor the key performance indicators of your agency and develop action plans to achieve the set objectives;
- Ensure the development of credit activities as well as financial inclusion products and services, according to the established objectives;
- Guarantee quality customer service, and promote a customer-centric culture within the agency;
- Ensure good administrative management of the agency and the security of the premises;
- Plan work schedules, train staff, and evaluate individual performance;
- Ensure compliance with internal procedures and policies at the agency level under your responsibility;
- Identify and report potential operational risks to the Group Branch Manager.

Required profile :

- You have proven experience of 1 to 3 years in a position with managerial responsibilities;
- You have skills in team management and leadership;
- You are dynamic and rigorous;
- You can work independently;
- You have strong interpersonal skills and good communication abilities.

Head office address :

Desired personality traits :

Conventional Respect of the rules Rationalism Flexibility Involvement at work Organization