Claims Invoicing Consultant - Tetouan

Company :

ALTEN MOROCCO, a branch of the world leader in engineering and technology consulting founded in 2008 and present in Fez, Rabat, Tetouan, and Casablanca, currently has over 2200 employees and aims for a center of excellence with 3300 ALTEN employees by the end of 2027. It is now a strategic player in supporting the professional development of engineers.

Our mission: to meet the technological ambitions of our clients - major international contractors - in the automotive, rail, R&D and IT, telecommunications, and media sectors.

Joining ALTEN Morocco means integrating an ecosystem of excellence and benefiting from:

• A personalized and evolving career path

• An ambitious skills development policy

• A stimulating, collaborative, and meaningful work environment

Discover the testimony of Hajar Bououd, HR Director and Communication at ALTEN Morocco in Challenge Maroc magazine by clicking here: https://bit.ly/3QMntIc

Company culture :

Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.
Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.

Job :

1. Verification of Allocated XF Claims

• Review XF claims assigned daily in CONFIRMED status.
• Compare the report data with information available in the claim damage card in OBT Stella and verify correctness.

2. Preparation of Pre-Invoices

• Complete the PRE-INVOICE template using information from the Debit/Credit report.

3. Communication with Dealers and Repairers

• Send PRE-INVOICE documents to dealers/repairers.
• Provide instructions regarding invoice issuance & required actions in OBT Stella.

4. Invoice Validation

• Monitor automatic notifications when claim status changes to PRE-INVOICE.
• Download invoices submitted by dealers/repairers.
• Verify invoice accuracy.
• Save approved invoices in the designated location and update the tracking file with invoice numbers.
• Request from dealers/repairers to make corrections if any discrepancies are found.

6. Monthly Reporting

• Prepare monthly closure reports for each market.
• Ensure reports are completed by the 10th day of the following month.
• Verify the completeness and accuracy of reported data.

7. Settlement Support for Markets

• Prepare and send monthly closure reports.
• Submit approved invoices to the respective markets for settlement.
• Prepare and send settlement-related communications.
• Support markets on a rotational basis.

8. Hypercare Support Activities

• Raise Hypercare tickets for damage ID requiring status updates from PRE-INVOICE to CLOSED.

9. Cooperation with Markets and Finance Teams

• Contact markets to confirm invoice submission for accounting.
• Monitor charge reprocessing activities for responsible Logistics Providers (LPs).
• Follow up on missing documentation and resolve discrepancies.

Required profile :

Master's degree (Bac + 5) in Industrial Engineering and Logistics

0 to 1 year of experience

Required Skills & Competencies

• Strong attention to detail and accuracy when reviewing financial data and documentation.
• Analytical skills with the ability to compare and validate data from multiple sources.
• Good working knowledge of Microsoft Excel for reporting and data analysis.
• Ability to work with web-based business systems, preferably OBT Stella or similar platforms.
• Experience in preparing and validating financial documents such as pre-invoices and invoices.
• Good command of English, both written and spoken.
• Professional email communication skills.
• Strong organizational and time-management skills.
• Ability to follow established procedures and work instructions.
• Ability to work independently and manage assigned tasks effectively.
• Reliability and ability to meet deadlines, particularly for recurring monthly activities.
• Strong collaboration and stakeholder management skills.
• Problem-solving ability and capability to identify and resolve documentation discrepancies.

Preferred Qualifications

• Previous experience in administration, finance, accounting, logistics, or claims management.
• Basic understanding of transport damage claims and compensation processes.
• Familiarity with invoicing and financial documentation workflows is a nice-to-have.

Head office address :

Desired personality traits :

Flexibility Extraversion Organization Conventional