B2C Sales Representative (Lusophone - Portuguese) - Tourism Sector (M/F)
- Rabat

Company :

Marketing Call Center20 years of expertise serving exceptional customer relationsEntirely based in Morocco, Marketing Call Center has embodied excellence in customer relations, offshoring, and multichannel management for two decades. As a leading player, we manage high-value customer management systems daily for major brands, whether they are Moroccan, European, North American, or Asian.Supported by the involvement of over 700 experienced talents, our structure delivers tailor-made services for demanding markets in Europe, North America, and Asia. Our promise: to combine performance, rigor, and personalization in every customer interaction.True to our Moroccan DNA, we place human capital and operational excellence at the heart of our strategy. Our teams work in a structured, dynamic, and meaningful professional environment that fosters commitment, innovation, and growth.Joining Marketing Call Center means becoming part of a 100% Moroccan success story open to the world, and actively contributing to redefining customer relations standards on an international scale.

Company culture :

Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.

Job :

Do you speak Portuguese perfectly? Are you passionate about sales and the travel industry? Join our call center and become the ambassador for our tourism offers to Lusophone customers! As part of our business expansion, we are recruiting our future B2C Sales Representatives (M/F) to advise and sell unforgettable travel experiences.- Analyze customer needs to offer them tailor-made tourism packages.- Argue and negotiate with conviction to close sales and achieve your commercial objectives.- Build customer loyalty by offering high-quality advisory services and an impeccable customer experience.- Ensure the administrative follow-up of booking files.

Required profile :

Perfect command of the Portuguese language (spoken and written).A good understanding of French (for training and internal communication).A first successful experience in telesales, ideally in the tourism or ticketing sector.You have strong persuasion skills, a taste for challenge, and great resilience.Smiling, dynamic, and with excellent speaking skills are your best assets.

Head office address :

26 Angle Rue Tensift et Av Abtal AGDAL

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Involvement at work Tenacity Need for action Organization Team work