Community Manager - Casablanca

Company :

Le Groupe Venezia is a well-known player in the operation of cafes, restaurants, and ice cream parlors in Morocco. Through a network of over 40 outlets, the Group is committed to offering a quality customer experience, based on operational excellence, innovation, and impeccable service.

In a dynamic development phase, the Group continually invests in its teams, its concepts, and the improvement of the customer experience. Joining Groupe Venezia means becoming part of an ambitious company, where performance, teamwork, and professional growth are at the heart of our values.

Job :

Join a dynamic brand in the Hospitality / Restaurant sector as a Community Manager, in the heart of the vibrant city of Casablanca. If you aspire to shape and boost the online presence of a recognized brand, this opportunity is for you. Your main mission will be to captivate our audience, engage our digital communities, and strengthen our brand image through innovative communication strategies.

The main goal is to develop and increase our online recognition, by actively engaging our community and transforming digital interactions into positive and memorable experiences. It will be about being the voice of our establishment, ensuring coherent and impactful communication that reflects our values and excellence.

Your responsibilities will include defining and implementing the social media strategy, creating engaging and relevant content (texts, visuals, videos), daily management of different platforms (Facebook, Instagram, Twitter, LinkedIn, etc.), managing interactions with followers, competitive and industry monitoring, as well as tracking and analyzing performance through key indicators. You will also collaborate with the marketing and communication teams to align actions and ensure a consistent brand presence.

Required profile :

A Bac +4 (Master's degree level) education is required, ideally in Communication, Advertising, Public Relations, or Marketing. A solid understanding of digital marketing challenges and an affinity for the Hospitality/Restaurant industry would be a major asset.

We are looking for someone with 3 to 5 years of experience, ideally in the retail sector. Successful experience in managing online communities and creating digital campaigns will be particularly appreciated.

• Mastery of social media platforms and their management tools.
• Excellent writing skills and impeccable spelling.
• Creativity and aesthetic sense for visual content design.
• Ability to analyze data and draw relevant conclusions.
• Interpersonal skills and customer service orientation.
• Proactivity, autonomy, and rigor in project management.
• Good knowledge of the Hospitality / Restaurant sector.

If you are passionate about building connections and the art of telling digital stories, and you want to leave your mark in a stimulating environment, this opportunity is for you. Apply now by clicking the button "Send my CV to the recruiter".

Head office address :

Desired personality traits :

Creativity Involvement at work