Extraversion Emotional distance Conventional Flexibility
We are a global leader in technology and services that powers the brands of the future. We help well-known brands – the ones you use every day – improve their operations through technology and integrated solutions, in over 70 countries. In everything we do, we believe in doing right by and for people: our game-changers, our clients and their customers, our community, our planet. Discover the power of Concentrix.
Discover the full interview of Fairouz Oulad, People Solutions Director and Kenza HIHI, Marketing and communication Director at Concentrix here: https://www.rekrute.com/emplois-concentrix-une-culture-dentreprise-fondee-sur-des-valeurs-fortes-et-un-engagement-envers-ses-collaborateurs-conseils-carriere-6551.html
Your mission as a Telesales Customer Advisor:
As a Telesales Customer Advisor, you will play a key role by:
• Promoting our clients' products and services
• Identifying customer needs and proposing suitable solutions.
• Negotiating and retaining customers
• Turning every interaction into a sales opportunity and building lasting relationships.
• Contributing to collective performance
• Sharing your ideas and actively participating in the continuous improvement of our processes.
Profile sought:
We are looking for Game-Changers who:
• Perfectly master French orally and in writing
• Have excellent communication skills
• Are organized, independent, and positive
• Master digital tools
• Enjoy taking on challenges and are customer satisfaction-oriented
Recruitment process:
1 Online tests (1 hour)
After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.
2 Phone conversation
An initial conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.
3 In-person interview
A meeting to deepen your profile and align your ambitions with our company culture.
What we offer you:
At Concentrix, valuing talent is a priority.
• Performance bonuses
• Loyalty bonus starting from 12 months
• Special bonus for Eid El Adha
Social benefits:
• Advantageous health insurance
• Supplementary pension after one year
• Flexible hours with the possibility of remote work after integration
• Free access to the gym
• Transport provided
• Continuous training programs
Dynamic work environment:
• Internal events and activities throughout the year
• Activities aimed at strengthening team spirit and company culture
Extraversion Emotional distance Conventional Flexibility
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