Marketing Call Center20 years of expertise serving exceptional customer relations.Entirely based in Morocco, Marketing Call Center has embodied excellence in customer relations, offshoring, and multi-channel management for two decades. As a leading player, we daily manage high-value customer management systems for major brands, whether they are Moroccan, European, North American, or Asian.Supported by the involvement of over 700 experienced talents, our company delivers tailored services for demanding markets in Europe, North America, and Asia. Our promise: combining performance, rigor, and personalization in every customer interaction.True to our Moroccan DNA, we place human capital and operational excellence at the heart of our strategy. Our teams work in a structured, dynamic, and meaningful professional environment, fostering engagement, innovation, and growth.Joining Marketing Call Center means being part of a 100% Moroccan success story open to the world, and actively contributing to redefining customer relation standards on an international scale.
Company culture :
Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
Job :
Are you a true opportunity hunter with a strong sense of persuasion? Join a company that values your performance and offers you real opportunities for growth.- Make outbound calls to qualified prospects (B2B or B2C).- Identify decision-makers and analyze their needs.- Argue, convince, and generate interest in our products/services.- Schedule and set qualified appointments for our field sales team.- Ensure follow-up of schedules and report your activities in our CRM tool.- Meet and exceed your qualitative and quantitative objectives.
Required profile :
You have successful previous experience in a call center, ideally in outbound calls (telesales or appointment setting).You master the French language perfectly, both spoken and written (without an accent).You have excellent listening skills, quick wit, and unwavering conviction.You are results-oriented and enjoy challenges.You are persistent, dynamic, and cheerful on the phone.
Head office address :
26 Angle Rue Tensift et Av Abtal AGDAL 10000 Rabat
Desired personality traits :
Respect of the rules
Will to persuade
Emotional distance
Involvement at work
Tenacity
Need for action
Organization
Team work
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