Pharmaceutical Representative
- Casablanca - Rabat - Marrakech

Company :

Smollan is a multinational company working in the fields of sales services, marketing, data technology, and e-commerce. The company is present on five continents, in more than 60 countries, with a staff exceeding 84,000 employees. Over its 90 years of existence, Smollan has become a pivot point where retailers, brands, and consumers meet. 

We influence the choice, timing, and location where buyers navigate and purchase across multiple touchpoints, serving over 80% of the world's most popular brands, Smollan covers over 900,000 points of sale.

Smollan started as a service company in 1931 and has continued to expand its range of services by developing partnerships with key global strategic players. Thanks to its commitment, network, and expertise, Smollan has succeeded in developing a strong presence on the African continent in more than 15 countries. The company began its operations in Morocco in 2018 with leaders in the fast-moving consumer goods market and has continued to develop its portfolio since then by providing sales, merchandising, and activation services.

Smollan operates within the retail ecosystem with the aim of transforming lives by creating a diverse and sustainable business that connects people, brands, and opportunities through planning, execution, monitoring, and reporting of intelligent commerce solutions, both in-store and online.

We operate in a very complex and dynamic business environment where company boundaries and customer demands change from day to day. Customers tend to become more demanding, more expressive, and less patient. Therefore, we generally try to design our customized solutions and operational models to act as an intermediary between strategy and operational performance indicators.

Contact us at www.smollan.com

Company culture :

Smollan Morocco operates within a predominantly collaborative culture, where people, trust and employee well-being are at the heart of the organization. A close management style promotes support, accountability and strong team cohesion. This collaborative foundation is reinforced by a strong innovation dimension, encouraging initiative, agility and experimentation. A performance-oriented mindset and structured processes further support operational efficiency and goal achievement, creating a balanced and engaging work environment.

Job :

The Pharmaceutical Representative is the field ambassador to healthcare professionals and pharmacies for the Haleon lab (formerly GSK OTC). They play a key role in developing sales revenue in their sector by ensuring the visibility and recommendation of the brand's products.

MAIN MISSIONS

• Prospect, visit, and build loyalty with a portfolio of pharmacies
• Present and promote product ranges according to the defined commercial strategy
• Negotiate referencing conditions, promotional operations, and stock levels
• Ensure regular feedback from the field to the Line Manager (market trends, competition, customer needs)
• Meet and exceed set qualitative and quantitative objectives (sell-in / sell-out)
• Implement commercial action plans and respect promotional cycles
• Actively participate in team meetings, training sessions, and seminars
• Optimize agenda organization to maximize sector coverage
• Ensure product visibility (merchandising, point-of-sale displays, window displays)

Required profile :

• Minimum Bac+2 (2-year post-secondary diploma): BTS/DUT in Commerce, Dietetics, Biology, or a scientific field
• Bachelor's or Master's degree in Pharmacy, Life Sciences, or Pharmaceutical Sales Representative training

Experience

• Minimum 2 years of experience as a Pharmaceutical Representative
• Knowledge of the pharmacy circuit (pharmacies, parapharmacies)
• Experience in Consumer Healthcare or OTC is desirable

Technical skills

• Mastery of sales and negotiation techniques
• Knowledge of consumer health products and related regulatory environment
• Use of CRM tools (Veeva is a plus)
• Proficiency in Microsoft Office Suite (Excel, PowerPoint)

Behavioral skills

• Result-oriented, performance-driven, and aiming to exceed objectives
• Excellent interpersonal skills and listening skills
• Autonomy, rigor, and organizational skills
• Team spirit and ability to collaborate with other functions (marketing, medical affairs)
• Adaptability and resilience to market changes
• Driving license required
   

Head office address :

Desired personality traits :

Search for new things / novelty Extraversion Emotional distance Ambition Need for reflection