Cash Collector M/F - Rabat

Company :

A subsidiary of CDG Développement, Dyar Al Madina has played a major role in the development of social rental housing in Morocco since its creation in 1951.

Over sixty years, DYAR AL MADINA has acquired significant expertise and know-how in real estate development and management.

The social housing portfolio managed consists of 43,000 homes, spread across several cities in the Kingdom. The company is responsible for rent collection, as well as maintenance and upkeep work.

Job :

Reporting to the Manager of the relevant Management Office, the main missions of the position are:

- Provide quality customer service to tenants and associations;
- Receive all receipts relating to their portfolio and update them within the deadlines;
- Follow up and organize periodic communication campaigns with customers to encourage timely payments (door-to-door, summons);
- Maximize collections;
- Manage the team of collection assistants, if applicable;
- Represent the company before authorities, administrations, and partners;
- Collect rents deposited with the courts;
- Represent the company during the enforcement of eviction and recovery judgments, as well as in expert assessments;
- Assist with technical visits to assess damages as part of insurance company expert assessments;
- Assist, upon instruction, in local meetings with authorities and public bodies, land registry, land survey, and municipalities;
- Follow up on tenant reminders for transfers;
- Ensure the preservation of the property against any degradation, transformation, occupation, and exploitation identified or received through customer complaints or findings by collection assistants;
- Receive and transmit claims and work requests for the real estate portfolio to the management office.
 

Required profile :

• Profile required for the position:

- BAC + 3 years of education, in commercial techniques, management, or information systems;
- Between 2 to 3 years of professional experience;
- Proficient in computer tools and very comfortable with numbers;
- Possessing a strong sense of organization, precision, and customer service.

• Skills required for the position:

- Good command of computer tools,
- Good command of languages (Arabic and French),
- Exceptional skills in organization and time management,
- Rigor and sense of organization,

Head office address :

Desired personality traits :

Need for action Team work Need for objectivity Intuition / spontaneity Flexibility Involvement at work