Foundever is recruiting commercial advisors for call reception in Casablanca. - Casablanca

Company :

Are you motivated by customer relations and wish to work in a dynamic and human company? Foundever is recruiting Advisors for its site in Casanearshore.

Company culture :

Foundever is defined by a culture strongly driven by innovation, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a collaborative culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A competitive dimension reinforces performance expectations and results orientation, while a more moderate organizational component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.

Job :

Your mission: provide complete and quality support to customers while ensuring their satisfaction and loyalty.

As an Advisor, you will be responsible for:

- Receiving and managing inbound customer calls,
- Listening, diagnosing needs, and providing precise and appropriate solutions,
- Proposing additional sales in response to requests,
- Applying established processes and mastering internal tools,
- Communicating any useful information to improve service quality,
- Meeting and exceeding established qualitative and quantitative objectives.

Required profile :

We are looking for motivated and attentive candidates, with:

- A high school diploma (Bac) or higher level of education,
- Excellent French language skills, both spoken and written,
- A strong sense of customer service and a commercial aptitude,
- Good computer skills,
- Punctuality, regular attendance, and a sense of commitment.

Social benefits and more:

At Foundever, we value your skills and investment with:

- Attractive remuneration (fixed salary + performance bonuses + sales bonuses),
- A permanent contract (CDI) from the first day of training,
- 100% paid training to give you the best start,
- Comprehensive social benefits: health insurance, social contributions,
- A friendly work environment with a relaxation area (social club, activities, gift vouchers, tombola, board games, table football),
- Transport provided for your convenience.

Like all positions in our company, this position is open to people with reduced mobility.

Head office address :

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization