Site Manager (Facility Management) Rabat - Rabat

Company :

AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium, and AXA Switzerland

Located in Rabat since May 2004 and in Kénitra since 2024, and soon in Fes, we are currently over 5000 employees.

Joining us:

Means choosing the world's leading insurance brand
Means benefiting from a multitude of advantages well beyond market standards
Means evolving in a rewarding environment offering a variety of jobs
Means joining a responsible group, offering a true company culture, based on the development of each person's skills

Our jobs:

Our teams' expertise covers the main insurance professions:

Contract sales
Management of property and casualty insurance contracts and personal insurance contracts
Management of car and home insurance claims
Payment of Health benefits
Activation of Assistance guarantees
Appointment scheduling for our General Agents
Management of Savings contracts 

Company culture :

Our corporate culture is built on a strong belief: sustainable performance is driven above all by the commitment of the women and men who make up our company. We foster an environment based on trust, teamwork, responsibility and innovation, while placing people at the heart of everything we do. Guided by the values of the AXA Group, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.

Job :

Reporting to the Site Operations Manager, your main mission is to ensure the management of all Facility Management activities and guarantee business continuity at your assigned site.

Be the main point of contact for users for all FM topics at your site.

• Site Manager Mission:

o Management of a team of technicians and general services staff,
o Key contact person at your site for all managers and directors,
o Monitoring of cleaning and catering services at your site, and implementation of recommendations from the Site Operations Manager,
o Monitoring of multi-technical maintenance services at your site,
o Monitoring of incidents and requests related to Facility Management at your site,
o Monitoring of actions to comply with regulatory and/or contractual obligations,
o Compliance with service operating procedures and response times for requests,
o Reporting and monitoring of activity indicators for your site.
 

Required profile :

You have a Bachelor's degree plus 4 years of higher education and 5 years of experience in a similar position.

You have:

• Good knowledge of electricity, air conditioning, and plumbing,
• Mastery of energy aspects (energy efficiency...)
• Pack Office, Knowledge of Power BI,
• Ability to monitor outsourced activities (coordination, negotiation...).

Head office address :

Desired personality traits :

Search for new things / novelty Respect of the rules Emotional distance Rationalism Need for action