Rabat - Borrower Insurance Manager | Compliance Control - Permanent Contract - Rabat

Company :

ADM VALUE, a subsidiary of the TESSI group, is an undisputed leader in customer relationship and experience. With a presence in 8 countries and 18 strategically located production sites, we are committed to offering innovative, high-quality solutions that enhance the customer experience.

Our impact:

Present in 8 countries, our global network of 18 production sites allows us to respond flexibly to our clients' needs internationally.
Dedicated employees: With a team of over 8000 passionate and engaged employees, we form a diverse community sharing a common vision of customer service excellence.

Our commitment:

Quality and growth: We are proud to show an impressive growth rate of 8.5%, demonstrating our continuous commitment to innovation, quality, and customer satisfaction. This dynamic growth strengthens our position as a trusted partner for companies looking to elevate their customer relationship management excellence.

With us, stability and career development go hand in hand:

• All our production positions are offered as permanent contracts (CDI),
• Paid initial training accompanies you from day one,
• An attractive package: motivating fixed salary, uncapped bonuses, transport allowance, and meal voucher.

Joining ADM Value also means benefiting from:

• Social security (CNSS) and health insurance (AMO),
• Exclusive benefits through our partnerships: discounts on products, services, leisure, and much more,
• A stimulating work environment that fosters mutual support, progress, and fulfillment.
• Looking for a stable, dynamic, and future-oriented environment? ADM Value opens its doors to you.

Apply today and become a driver of our success!

Company culture :

ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.

Job :

We are recruiting a Borrower Insurance Manager to ensure the compliance control of sales files and contribute to the quality of operations in the borrower insurance sector.

Your role will involve regulatory control of files, analysis of supporting documents, and detection of any anomalies or non-compliance.

Your main tasks:

• Verify that each sales file complies with applicable regulations, particularly DDA and GDPR, as well as internal procedures and the requirements of banking or insurance partners.
• Check the completeness and authenticity of supporting documents: quotes, subscription forms, information sheets, pre-contractual documentation, etc.
• Identify, report, and analyze discrepancies and non-compliant situations found in sales: incomplete files, forced sales, lack of information, etc.
• Ensure the quality and regulatory compliance of each sale.
• Contribute to securing the company against risks related to sanctions, image, and litigation.
• Foster a climate of trust between the client, the broker, and the insurer.

Required profile :

• Rigor and attention to detail.
• Integrity and impartiality.
• Very good communication skills, both oral and written.
• Pedagogy and ability to clearly explain encountered situations.
• Very good interpersonal skills for interacting with sales teams.
• Autonomy, organization, and analytical skills.
• Discretion and a sense of confidentiality.

Head office address :

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization