Recruitment: Customer Service Officer, Debt Collection Officer & Deeds and Disbursals Officer
- Casablanca

Company :

Present in Morocco since 1997, Manpower Group is a major international player in employment and social integration worldwide. Within the Cherifian Kingdom, we cover the entire territory, from Tangier to Laayoune.

Our teams are trained to support companies in promoting excellence in human capital management: Temporary work, Fixed-term/Permanent contracts, HR Solutions & Engineering, Human Capital Development...

For our temporary employees, we offer a unique experience, including the declaration of 100% of hours worked, the implementation of a mutual insurance for all, and personalized support for administrative procedures (banking, CNSS...).

For our candidates, in line with Manpower Group's global standards, we offer a selection, evaluation, and support process for success in their new role.

Company culture :

Manpower Agences operates within a highly balanced culture, where collaboration plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on performance and achieving results. This dynamic is supported by a structured organizational approach, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.

Job :

1. Customer Service Officer

Missions:

• Welcome and assist customers.
• Respond to requests and follow up on files.
• Ensure customer satisfaction and loyalty.

2. Debt Collection Officer

Missions:

• Monitor receivables and payment deadlines.
• Contact customers and negotiate payment terms.
• Update files and provide regular reporting.

3. Deeds and Disbursals Officer

Missions:

• Check the compliance of files and guarantees.
• Prepare and verify deeds and contracts.
• Process and monitor disbursement operations in compliance with procedures and deadlines.

Required profile :

• Bachelor's degree (Bac+3) in Management, Economics, Finance, Commerce, or equivalent.
• Successful previous work experience.
• Good French communication skills, both written and spoken.
• Organized, rigorous, and a team player.

Head office address :

Desired personality traits :

Extraversion Will to persuade Intuition / spontaneity Flexibility Involvement at work Ambition