Property Management Office Manager - CASABLANCA

Company :

As a subsidiary of CDG Développement, Dyar Al Madina has played a leading role in the development of social rental housing in Morocco since its creation in 1951.

Over more than sixty years, the company DYAR AL MADINA has acquired significant expertise and know-how in the field of real estate development and management.

The entire social property portfolio managed consists of 43,000 housing units, spread across several cities in the Kingdom; the company ensures rent collection as well as maintenance and upkeep work.

Job :

We are looking for a talented and experienced Property Management Office Manager to contribute to our continued success. This key position will allow you to be at the heart of the business, managing a portfolio of properties and ensuring customer satisfaction. You will work in a stimulating and collaborative environment within a company.

Your main mission will be to optimize the management and profitability of a property portfolio. You will need to effectively manage relationships with owners and tenants, ensure the proper maintenance of buildings, and guarantee regulatory compliance. You will contribute to the company's growth by developing new opportunities and improving management processes. A major objective will be to ensure customer satisfaction and tenant loyalty while maximizing rental income.

As a Property Management Office Manager, your main tasks will include:

• Rental management: tenant search, file preparation, lease drafting, rent collection.
• Technical management: monitoring building maintenance, managing repairs and works, supervising service providers.
• Administrative management: charge tracking, preparation of management accounts, litigation management.
• Business development: prospecting new clients, negotiating financial terms.
• Client relations: managing requests and complaints, conflict resolution.

You will also be responsible for supervising the property management office team and ensuring the proper application of internal procedures.

Required profile :

To succeed in this role, it is essential to have a Master's degree or higher (Bac+4 or equivalent). A specialization in Business or Real Estate is highly appreciated. This level of education will demonstrate your academic skills and expertise in the real estate sector.

We are looking for someone with at least 5 years of experience in a similar role. Your past experience should have highlighted your ability to manage a property portfolio, maintain effective relationships with clients, and optimize management processes. This professional experience will be a major asset for succeeding in this demanding and rewarding role.

In addition to your academic qualifications and experience, you must possess certain key skills:

• Excellent management and organizational skills: you must be able to manage multiple tasks simultaneously and prioritize effectively.
• Exceptional interpersonal skills: you must be comfortable communicating with clients, owners, tenants, and service providers.
• Proficiency in computer tools: good knowledge of property management software is an asset.
• Results-oriented and rigorous: you must be able to work independently and meet deadlines.
• Adaptability and problem-solving skills: you must be able to handle unexpected situations and find effective solutions.

If you see yourself in this profile, do not hesitate to apply now!

Head office address :

Desired personality traits :

Search for new things / novelty Extraversion Will to persuade Ambition Intuition / spontaneity