Fuel & Payment Card Manager (H/F) - Casablanca

Company :

 Recognized player in the storage, distribution, and sale of petroleum products and their derivatives, our company continues its dynamic development and innovation to offer its clients high-performance solutions that meet the demands of a constantly changing market.

As part of strengthening our Commercial Department, we are recruiting a Fuel & Payment Card Manager, capable of supporting the development of our card business, managing the associated management tools, and contributing to the continuous improvement of the customer experience.
 

Job :

Reporting to the Commercial Department, you will be responsible for the development, administration, and monitoring of the Fuel & Payment Card business. You will also manage the tools, analyze business data, and support clients and internal teams.
Main tasks
• Develop and manage the customer base for fuel cards.
• Monitor and optimize volumes achieved through fuel cards.
• Participate in defining and implementing the strategy for developing the payment card business.
• Configure, administer, and monitor card management solutions and platforms.
• Manage the card lifecycle: creation, renewal, blocking, limits, assignments, and stock monitoring.
• Produce and analyze commercial and operational performance indicators.
• Perform reconciliations, controls, and analyses of transaction flows.
• Handle customer complaints and coordinate incident resolution.
• Conduct ongoing competitive and technological monitoring of payment solutions and associated services.
• Collaborate with commercial, financial, IT, and operational teams to continuously improve processes and service quality.
• Participate in digitalization projects and the evolution of the company's payment solutions.

Required profile :

• Bachelor's degree (Bac+4 / Bac+5) in Information Systems, Business School, or Engineering School.
• 3 to 5 years of experience in a similar role.
• Good command of databases and analysis tools.
• Good knowledge of web applications and information systems.
• Ability to analyze data, produce reports, and propose improvement actions.
• Excellent interpersonal skills and customer service orientation.
 

Desired personality traits :

Extraversion Will to persuade Intuition / spontaneity Flexibility Need for action Need for autonomy Involvement at work Ambition