Car Rental Agency Manager - Rabat

Company :

Super Auto Group is a growing independent Moroccan group, mainly present in Rabat and Tangier. For over 40 years, we have been developing diversified activities around a single ambition: to offer excellence to our customers while promoting the development of our employees.

Our Group operates through several complementary business sectors:

• Automotive: distribution, sales, and after-sales services of leading car brands.
• Arts & Design: through House of Beau, we support artistic creation, design, and cultural initiatives.

Why join us?

At Super Auto Group, we believe that the company's success relies primarily on the people who make it up. We are committed to offering:

• A work environment based on respect, trust, and collaboration.
• Opportunities for professional development and internal mobility.
• A company culture focused on performance, innovation, and continuous improvement.
• Support that allows everyone to fully develop their potential.

Our values:

• Excellence - Striving for quality in all our actions.
• Commitment - Acting with responsibility and professionalism.
• Innovation - Encouraging new ideas and continuous improvement.
• Team Spirit - Promoting cooperation and sharing of skills.
• Passion - Moving forward with enthusiasm in serving our customers and our projects.

Joining Super Auto Group means becoming part of an ambitious, human-sized company where talents are recognized, developed, and valued. Whether you are a recent graduate or an experienced professional, we offer you the opportunity to contribute to stimulating projects and actively participate in our development.

Job :

Operational management of the agency:

• Supervise the daily activity of the agency and ensure its smooth operation.
• Ensure the availability, cleanliness, and compliance of vehicles for rent.
• Monitor bookings, rental agreements, and payments.
• Ensure compliance with internal procedures and quality standards.

Commercial development:

• Develop the agency's turnover.
• Carry out local prospecting with hotels, travel agencies, companies, tourism operators, and partners.
• Monitor sales, profitability, and customer satisfaction objectives.
• Ensure the correct application of rates, promotions, and commercial conditions.

Team management:

• Supervise counter agents, drivers, and other staff assigned to the agency.
• Organize schedules and distribute tasks.
• Train teams on procedures, tools, and service standards.
• Ensure discipline, punctuality, and quality of reception.

Required profile :

Profile:

• Associate's degree (Bac+2) to Bachelor's degree (Bac+4) in management, commerce, administration, tourism, logistics, or equivalent.
• Proven experience in car rental, agency management, customer relations, and team management.
• Experience in an airport or tourism-related environment is highly desirable.
• Proficiency in sales techniques, negotiation, and business development;
• Availability and flexible working hours, especially during peak periods.

Head office address :

Desired personality traits :

Respect of the rules Need for action Involvement at work Organization