Account Manager - Casablanca

Company :

Marsh Risk is Morocco's leading insurance broker and risk advisor. We protect and promote possibility - helping our clients dream bigger, reach further, and plan for the opportunities ahead.

In Morocco, Marsh Risk helps our clients and colleagues grow - and our communities thrive - by protecting and promoting Possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which we serve. 

Our priorities are focused on 4 areas - Colleagues, Clients and Growth and Communities.

• Colleagues - We are committed to ensuring that Marsh is a great place to work for colleagues. We identify, recruit, train and develop talent in the organisation
• Clients - Our business is focused on improving client experience; delivering the benefits of scale across all client segments
• Growth - We ensure proxy for investors and our commitment to Marsh to grow revenue and improve profitability
• Communities - We act as good corporate citizens pursuing the Greater Good in all of our day to day actions for the communities we serve

Company culture :

Marsh Maroc stands out for its collaborative corporate culture, where strong human relationships, teamwork and employee support play a central role. This people-oriented approach is combined with a strong culture of performance, driven by high standards, customer focus and results orientation. The company also values innovation, encouraging agility, adaptability and new ideas, while relying on structured processes that ensure reliability and operational efficiency. This balance creates a collaborative, stimulating and excellence-driven work environment.

Job :

• Manage and develop a portfolio of business and/or individual clients.
• Analyze client needs and propose suitable insurance solutions.
• Negotiate coverage terms with insurance companies.
• Ensure follow-up of contracts, renewals, and amendments.
• Ensure client satisfaction and loyalty.
• Maintain awareness of regulatory and commercial changes to offer the best market solutions

Required profile :

• Higher education BAC+5 in insurance
• Minimum 3 to 5 years of experience in insurance brokerage or within an insurance company.
• Ideally, experience in a consulting firm
• Excellent knowledge of insurance products (property, health, life, depending on the role).
• Mastery of portfolio management, negotiation, and client retention techniques.
• Good analytical, organizational, and priority management skills.
• Excellent interpersonal skills, customer service orientation, and ability to work in a team.
• Bilingual: French and English

Head office address :

Desired personality traits :

Will to persuade Rationalism Flexibility Need for reflection Need for autonomy Organization