Marketing Call Center20 years of experience serving exceptional customer relationsFully based in Morocco, Marketing Call Center has embodied excellence in customer relations, offshoring, and multichannel management for two decades. As a key player, we manage high-value customer management systems daily for major brands, whether they are Moroccan, European, North American, or Asian.Supported by the involvement of over 700 experienced talents, our company delivers tailor-made services for demanding markets in Europe, North America, and Asia. Our promise: combine performance, rigor, and personalization in every customer interaction.
Company culture :
Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
Job :
As part of its development, MCC is recruiting an Inside Sales professional to strengthen our sales and marketing teams.The position is for a hybrid profile, capable of working between commercial prospecting and operational marketing, with a good understanding of BPO / outsourced customer relations challenges.- • Identification and qualification of leads (prospecting, research, targeting)- • Contacting and generating sales opportunities- • Following up and maintaining the sales pipeline- • Contributing to lead generation campaigns and marketing actions- • Participating in the organization of events, webinars, and acquisition operations- • Creating and updating sales and marketing materials- • Coordinating with sales and marketing teams to support development goals
Required profile :
• Master's degree (Bac+4/5) in commerce, marketing, or equivalent• Minimum 3 to 4 years of experience in business development / sales development• Experience in the BPO / outsourcing sector ideally• Strong marketing sense and interest in operational marketing• Excellent writing and interpersonal skills• Proficiency in prospecting and lead generation tools
Head office address :
26 Angle Rue Tensift et Av Abtal AGDAL
Desired personality traits :
Flexibility
Extraversion
Organization
Ambition
Search for new things / novelty
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