Reservation Specialist - Tourism Sector - Rabat

Company :

Marketing Call Center20 years of expertise serving exceptional customer relationsFully based in Morocco, Marketing Call Center has embodied excellence in customer relations, offshoring, and multichannel management for two decades. As a key player, we manage high-value customer management systems daily for major brands, whether Moroccan, European, North American, or Asian.Supported by the involvement of over 700 experienced talents, our company delivers tailor-made services to demanding markets in Europe, North America, and Asia. Our promise: to combine performance, rigor, and personalization in every customer interaction.True to our Moroccan DNA, we place human capital and operational excellence at the heart of our strategy. Our teams work in a structured, dynamic, and meaningful professional environment that fosters engagement, innovation, and growth.Joining Marketing Call Center means being part of a 100% Moroccan success story open to the world, and actively contributing to redefining customer relations standards on an international scale.

Company culture :

Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.

Job :

As part of our continuous development, we are hiring sales advisors. Your mission will be to market tourist stays and assist clients in their holiday choices.- Market stays in holiday clubs located in different countries around the world- Guide and advise clients to choose the best travel offer- Manage reservations and ensure they meet the needs of prospects

Required profile :

Rigorous and passionate about tourismSales-oriented at heartPerfect command of FrenchEager to develop a first experience in tourism/travel

Head office address :

26 Angle Rue Tensift et Av Abtal AGDAL 10000 Rabat

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Involvement at work Tenacity Need for action Organization Team work