Medical Receptionist M/F - Rabat

Company :

For over 30 years, LOCAMED has been the leader in distributing medical equipment in Morocco. We offer a wide range of products covering orthopedics, mobility aids, home care, hospital equipment, physiotherapy, sports and first aid, as well as medical consumables.

As the exclusive importer and distributor of world-renowned brands, we guarantee quality products approved by health professionals. Our expertise allows us to effectively support our clients in their equipment and medical prescription choices.

With 30 stores in major Moroccan cities, our team is at your service to advise you and provide you with the equipment adapted to your needs. Resolutely focused on the future, we are committed to improving healthcare and contributing to the well-being of the population.
 

Company culture :

Locamed embraces a largely cooperation-driven culture, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a notable innovation component, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.

Job :

Join a dynamic player in the Medical Equipment sector in Rabat! A unique opportunity awaits you to grow as a Medical Receptionist M/F. Your role will be central to the smooth flow of communication and the satisfaction of our contacts.

Actively contribute to the smooth administrative functioning of the department. Ensure a professional and efficient first point of contact, reflecting our company's values. Manage call flows and information with rigor and organization.

Your main tasks will include managing telephone reception, transferring calls to the appropriate departments, and taking messages. Part of your role will involve providing general information about the company and its services. You will participate in occasional administrative tasks to support the team.

Required profile :

Experience in a call center for medical/paramedical professions would be a real asset.

We are looking for someone with 1 to 3 years of experience in a similar role, ideally in the medical field or an environment with a strong reception component.

Your strengths for success include excellent communication skills, both oral and written. Great organization, rigor, and a strong sense of customer service are essential. Proficiency in basic computer tools and the ability to work under pressure will be appreciated. Good knowledge of medical jargon is a plus.

Head office address :

Desired personality traits :

Search for new things / novelty Respect of the rules Emotional distance Rationalism Tenacity Team work Involvement at work Organization