Receptionist / Front Desk - Mohammédia

Company :

A Moroccan industrial company, located in Mohammedia, we are part of one of the largest private groups in the Kingdom, active in several strategic sectors. Specializing in the manufacturing of water metering solutions and equipment for drinking water networks, we benefit from over 77 years of experience serving the environment.

Job :

The Secretary / Receptionist is responsible for managing the telephone switchboard, welcoming visitors, coordinating administrative exchanges internally and externally, and processing mail.

 Main tasks:

• Manage the telephone switchboard
• Filter calls and direct callers to the relevant departments.

Physical reception and service:

• Welcome visitors, clients, and partners with courtesy and efficiency.
• Serve visitors during meetings or visits.

Mail and document management:

• Receive, register, sort, and distribute postal mail, emails, and faxes after approval.
• Receive administrative documents from internal departments.
• Maintain mail logs (paper and/or electronic).
• Monitor processing deadlines and ensure document traceability.
• Guarantee the confidentiality and security of the documents handled.

Administrative follow-up:

• Ensure the delivery of signed documents or those requiring correction upon return.
• Forward documents from external partners to the relevant departments.
• Handle document liaison.

Logistics and organization:

• Prepare meeting logistics.
• Organize the filing and archiving of documents according to internal procedures.

Required profile :

The ideal candidate for this position must have solid experience in secretarial work and reception, along with a strong sense of service and presentation. She must be able to rigorously manage administrative tasks while ensuring a warm and professional welcome for visitors.

We are looking for a candidate with a minimum Bac+2 diploma, ideally in secretarial studies, administrative management, or executive assistance, and a minimum of 5 years of experience in a similar role, preferably in an industrial setting or a structured SME.

Technical skills:

• Excellent command of telephone switchboard operation and reception techniques.
• Good knowledge of document management tools (physical and digital).
• Proficiency in office software (Word, Excel, PPT...).
• Ability to organize and manage meeting logistics.
• Skill in welcoming visitors and partners.

Personal attributes:

• Strong sense of service and hospitality.
• Organizational skills and ability to manage multiple tasks simultaneously.
• Good interpersonal skills and a strong sense of customer service.
• Discretion, rigor, and ability to work under pressure.
• Punctuality and professionalism in all internal and external interactions.

Desired personality traits :

Respect of the rules Extraversion Team work Ambition Flexibility Need for reflection Involvement at work Organization