Receptionist - Mohammédia

Company :

Moroccan industrial company, located in Mohammedia, we are part of one of the largest private groups in the Kingdom, active in several strategic sectors. Specializing in the manufacture of water metering solutions and equipment for drinking water networks, we benefit from over 78 years of experience serving the environment.

Job :

The Secretary / Receptionist is responsible for managing the telephone switchboard, welcoming visitors, administrative coordination of internal and external exchanges, as well as processing mail.

 Main tasks:

• Manage the telephone switchboard
• Filter calls and direct callers to the relevant departments.

Physical reception and service:

• Welcome visitors, clients and partners with courtesy and efficiency.
• Serve visitors during meetings or visits.

Mail and document management:

• Receive, register, sort and distribute postal mail, electronic mail and faxes after validation.
• Receive administrative documents from internal departments.
• Maintain mail registers (paper and/or electronic).
• Monitor processing deadlines and ensure document traceability.
• Ensure the confidentiality and security of the documents handled.

Administrative follow-up:

• Ensure the delivery of signed documents or those requiring correction upon return.
• Forward documents from external partners to the relevant departments.
• Ensure documentary liaison.

Logistics and organization:

• Prepare meeting logistics.
• Organize the filing and archiving of documents according to internal procedures.

Required profile :

The ideal candidate for this position must have solid experience in secretarial work and reception, while having a sense of service and presentation. She must be able to rigorously manage administrative tasks, while ensuring a warm and professional welcome for visitors.

We are looking for a candidate with a diploma of at least Bac+2 level (equivalent to an Associate's degree), ideally in secretarial studies, administrative management or executive assistant, and a minimum of 3 years of experience in a similar role, preferably in an industrial environment or a structured SME.

Technical skills:

• Excellent command of the telephone switchboard and reception techniques.
• Good knowledge of document management tools (physical and digital).
• Proficiency in office software (Word, Excel, PPT...).
• Ability to organize and manage meeting logistics.
• Skill in welcoming visitors and partners.

Personal attributes:

• Keen sense of service and hospitality.
• Organizational skills and ability to manage multiple tasks simultaneously.
• Interpersonal skills and keen sense of customer service.
• Discretion, rigor and ability to work under pressure.
• Punctuality and professionalism in all internal and external interactions.

Desired personality traits :

Respect of the rules Extraversion Team work Ambition Flexibility Need for reflection Involvement at work Organization