Collective Catering Supervisor - Maroc

Company :

Overseas Catering & Services (OCS) is a group that offers a range of services to companies in Collective Catering and Facilities Management.

Founded in 2009, the OCS group employs 5,000 employees and offers its 320 clients in Morocco and Senegal quality services for a turnover that will exceed one billion Dirhams in 2024.

The OCS group has become the leader in collective catering in Morocco, with the brands Ansamble Maroc and Proxirest.

OCS is a major player in Facilities Management in Senegal with the brand ALIZES Nettoyage and in Morocco with the brand ARTIS Environnement.

OCS is also a leader in Morocco in the corporate nursery market with the brand A DEUX PAS.

OCS's success is based on a team sharing the same vision of excellence and commitment to customer satisfaction. These passionate professionals are at the heart of the group's success, ensuring that each client receives the highest quality services. Join us!

Ansamble with two A's, means being together with our clients, our employees, our suppliers, and our environment. In this spirit, Ansamble Maroc aims to be the benchmark employer in the market and to make company restaurants a place to live where eating is not just a necessity.

Certified ISO 9001, ISO 22000 and labeled CSR CGEM, Ansamble Maroc acts according to the highest standards for the benefit of our clients as well as our entire ecosystem.

Being honest in our relationships with our employees, giving everyone the same consideration, and working together to advance the company: these are our guiding principles.
Representative of our company values, this personalized approach is as important with our teams as it is with our clients. With everyone, we favor proactive listening, a close relationship, always driving innovation.

Joining us means increasing your chances of growing: our employees of today are our managers of tomorrow...

Job :

Activity Management

• Supervise the daily management of the restaurants in your area.
• Ensure monitoring of profitability, budgets, and operating accounts.
• Analyze and master performance indicators, especially Food Cost.
• Control consumption variances and implement corrective actions.
• Develop the business by proposing new services.
• Ensure compliance with contractual commitments and specifications.
• Be the preferred contact for clients and ensure their satisfaction.

Team Management 

• Supervise, support, and develop operational teams.
• Ensure the integration and skill development of new employees.
• Control site organization, schedules, and team attendance.
• Foster a motivating work environment and ensure adherence to internal procedures.

Quality, Hygiene, and Safety

• Ensure the application of hygiene, food safety, and quality standards.
• Check the condition of premises, equipment, and adherence to best practices.
• Ensure compliance of services and adherence to internal procedures (HR, Finance, Communication, General Services, etc.).
• Actively participate in the continuous improvement of site performance.

Required profile :

Bachelor's to Master's degree (Bac+3 to Bac+4) in Catering, Hospitality, or equivalent field

Minimum of 7 years of experience in a similar role, ideally in collective or multi-site catering.

Excellent command of profit center management.

Good knowledge of Food Cost management tools, budgets, and operating accounts.

Confirmed experience in managing operational teams.

Excellent analytical, organizational, and decision-making skills.

Customer service orientation and strong results focus.

Head office address :

Desired personality traits :

Respect of the rules Extraversion Emotional sensitivity Flexibility Organization